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2011 Western Star ConstellationProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2011 Western Star Constellation, most often about the electrical system. It is covered by 1 safety recall.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Free fix at dealersOwner complaints10 with a crash, fire or injuryTypical failure mileage98kElectrical system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 30, 2018. Updated daily.

Complaints by system

Where the 2011 Western Star Constellation has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system10
Exterior lighting10
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2011 Western Star Constellation recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

12v/24v/48v battery: cables

Recall 11V-330 · Jun 21, 2011 · 48,170 vehicles

Risk. A SHORT CIRCUIT BETWEEN AN UN-FUSED BATTERY CABLE AND CHASSIS GROUND COULD RESULT IN A VEHICLE FIRE.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Western Star.

Best & worst years

2011 vs. every other Constellation year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Constellation median. How we score

'95'96'97'99'01'09'10'11'12
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Constellation owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

VIDEO ON YOUTUBE. HEADLIGHT CIRCUITRY SHORTED OUT. ADAPTIVE HEADLIGHTS NEED REPLACING ON MY 2011 LINCOLN MKS @ UNSAFE TO DRIVE AT NIGHT WITH MINIMAL LIGHTING. CAR WAS PARKED ST MY RESIDENCE.
Complaint 11090921 · Apr 30, 2018 · 98,000 miles

Own a 2011 Constellation?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.