2002 Workhorse W22Problems, recalls & complaints

NHTSA has logged 67 owner complaints about the 2002 Workhorse W22, most often about the service brakes, hydraulic. It is covered by 2 safety recalls.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 23, 2023. Updated daily.

Complaints by system

Where the 2002 Workhorse W22 has problems

67 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes, hydraulic627
Engine and engine cooling40
Suspension20
Service brakes20
Electrical system10
Visibility/wiper10
Exterior lighting10
Power train10
Vehicle speed control10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2002 Workhorse W22 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Service brakes, hydraulic

Recall 09V-110 · Apr 3, 2009 · 48,876 vehicles

Risk. THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE…

Problem, fix and repair progress →

–no report yet

Service brakes, hydraulic

Recall 04V-084 · Feb 18, 2004 · 10,235 vehicles

Risk. A HANG UP OR LOCK UP MAY CAUSE THE CALIPERS TO OVER HEAT AND NOT ALLOW THE DRIVER TO STOP SAFELY.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Workhorse.

Mileage at failure

When do service brakes, hydraulic problems start?

28kmiles, median

Based on the odometer reading in 42 service brakes, hydraulic complaints. 100% were reported before 100,000 miles.

median0k50k100k150k200k+
21under 30k miles42under 100k miles0100k miles or more
Best & worst years

2002 vs. every other W22 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the W22 median. How we score

'00'01'02'03'04'05'06'07'08'09'11
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2002 Workhorse W22, and the recalls they led to.

  1. OVERHEATING FRONT AND REAR BRAKESEA03003 · closed Mar 3, 2004
    Led to recall 04V-019
  2. OVERHEATING DISC BRAKE CALIPEREA07016 · closed Aug 19, 2009
    Led to recall 09V-110
In owners' words

What W22 owners report

Recent service brakes, hydraulic complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2002 Workhorse W22 Chassis. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. Additionally, the ABS warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 09V110000 (Service…
Complaint 11513439 · Mar 23, 2023 · 21,000 miles
2002 DAMON INTRUDER ON A 2002 WORKHORSE W22 CHASSIS. CONSUMER STATES DEFECTIVE CALIPERS AND SEEKS REIMBURSEMENT FOR REPAIRS *TGW THE CONSUMER STATED THE ROTORS, SEALS, PADS AND HOSES ALSO HAD TO BE REPLACED. THE CONSUMER BELIEVED THE DEFECTIVE CALIPERS CAUSED DAMAGE TO THE OTHER BRAKE COMPONENTS.…
Complaint 10393224 · Mar 25, 2011
NON-AVAILABILITY OF PARTS, NHTSA RECALL # EA02035. I HAVE TRIED TO MAKE AN APPT W/AN AUTHORIZED WORKHORSE CHASSIS SERVICE CENTER. THE TWO CENTERS NEAREST ME HAVE HAD THE CALIPER KITS ON ORDER FOR THE LONGEST TIME. I FEEL THAT WORKHORSE CUSTOM CHASSIS IS DRAGGING THEIR FEET WHEN SUPPLYING THE…
Complaint 10392929 · Mar 25, 2011 · 14,000 miles

Own a 2002 W22?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.