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2011 Zero SProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2011 Zero S, most often about the electrical system. It is covered by 2 safety recalls, and for recall 13V-329 the manufacturer reports only 63% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 63%Owner complaints10 with a crash, fire or injuryTop problem1Electrical system

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 21, 2014. Updated daily.

Complaints by system

Where the 2011 Zero S has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system10
Engine10
Vehicle speed control10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2011 Zero S recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

63%repaired · 2015 Q3

Disc: caliper

Recall 13V-329 · Jul 30, 2013 · 268 vehicles · 170 repaired

Risk. If a front caliper bolt fractures, the caliper may come loose and interfere with the rotation of the front wheel.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Zero.

Best & worst years

2011 vs. every other S year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the S median. How we score

'09'10'11'12'13'14'15'17'18'21'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What S owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

THIS MOTORCYCLE SHUT OFF WHILE I WAS RIDING IT ON 1.28.14 - IT WAS TOWED TO THE SHOP AND MECHANIC & SHOP OWNER COULD NOT SOLVE THE PROBLEM. THEY WERE ABLE TO GET BIKE RUNNING AND I PICKED IT UP. BIKE DIED AGAIN - SAME THING - SHUT OFF WHILE RIDING ON 3.25.14. THIS TIME BIKE WAS TAKEN TO SHOP AND…
Complaint 10660014 · Nov 21, 2014

Own a 2011 S?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.