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2020 Zero SR/SProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 Zero SR/S, most often about the service brakes, hydraulic. It is covered by 1 safety recall, and for recall 20V-704 the manufacturer reports only 57% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 57%Owner complaints10 with a crash, fire or injuryTypical failure mileage1kService brakes, hydraulic, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 8, 2022. Updated daily.

Complaints by system

Where the 2020 Zero SR/S has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes, hydraulic10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2020 Zero SR/S recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

57%repaired · 2022 Q4

Brake lights: switch

Recall 20V-704 · Nov 13, 2020 · 659 vehicles · 375 repaired

Risk. An inoperable front brake switch will not illuminate the brake light when the rider applies the front brakes.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Zero.

Best & worst years

2020 vs. every other SR/S year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the SR/S median. How we score

'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What SR/S owners report

Recent service brakes, hydraulic complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2020 Zero SR/S motorcycle. The contact stated that while riding at an undisclosed speed and coming to a full stop, the rear brake was applied; however, the motorcycle rolled backward. The motorcycle was taken to the dealer where it was diagnosed that the rear brake and caliper…
Complaint 11483568 · Sep 8, 2022 · 1,200 miles

Own a 2020 SR/S?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.