2020 Audi A4Problems, recalls & complaints

NHTSA has logged 128 owner complaints about the 2020 Audi A4, most often about the electrical system. It is covered by 3 safety recalls, and for recall 21V-874 the manufacturer reports only 77% of affected cars repaired.

2020 Audi A4

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 5, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2020 Audi A4 has problems

128 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system910
Back over prevention430
Forward collision avoidance90
Lane departure60
Suspension21
Communication20
Wheels10
Exterior lighting10
Seat belts10
3 other systems30

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2020 Audi A4 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

97%repaired · 2023 Q4

Axle: non-powered axle assembly

Recall 22V-034 · Jan 26, 2022 · 31,058 vehicles · 30,217 repaired

Risk. Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Problem, fix and repair progress →

77%repaired · 2023 Q4

Occupant classification: front passenger

Recall 21V-874 · Nov 10, 2021 · 208,332 vehicles · 160,880 repaired

Risk. A disabled passenger air bag increases the risk of injury in the event of a crash.

Problem, fix and repair progress →

96%repaired · 2023 Q1

Axle: non-powered axle assembly

Recall 21V-295 · Apr 26, 2021 · 40,993 vehicles · 39,296 repaired

Risk. A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Audi.

Best & worst years

2020 vs. every other A4 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the A4 median. How we score

'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Audi A4 safety ratings

2020 Audi A4 4 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2020 Audi A4 frontal crash test, NHTSA
Frontal crash★★★★★
2020 Audi A4 side barrier test, NHTSA
Side barrier★★★★★
2020 Audi A4 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 5 stars (9.9% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Optional
In owners' words

What A4 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

My 2020 Audi A4 has an open safety recall campaign. Audi Corporate and my local dealership are formally refusing to perform the recall remedy unless I pay over $2,000 out-of-pocket to replace a broken J949 SOS Telematics Module. The manufacturer claims the module is separate from the recall, but…
Complaint 11756511 · Aug 12, 2026
The contact owns a 2020 Audi A4. The contact stated that while driving at an undisclosed speed, the message SOS module no longer connected was displayed on the instrument panel, and the vehicle failed to shut off. The contact believed that the failure was a safety issue due to the loss of…
Complaint 11756226 · Aug 11, 2026 · 54,000 miles
MMI module keeps resetting. This causes sudden lost of navigation display and sudden lost of backup camera when reset happens while backing up. Release version: MHI3_US_AUG45S_P3243 Software version: 3243
Complaint 11679554 · Aug 9, 2025

Own a 2020 A4?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.