repaired · 2023 Q4
Axle: non-powered axle assembly
Risk. Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
2020 Audi A5Problems, recalls & complaints
NHTSA has logged 60 owner complaints about the 2020 Audi A5, most often about the electrical system. It is covered by 4 safety recalls, and for recall 21V-874 the manufacturer reports only 77% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 18, 2025. Updated daily. Photo: MercurySable99, CC BY-SA 4.0.
Complaints by system
Where the 2020 Audi A5 has problems
60 complaints grouped by the system owners reported.
41Electrical system
15Back over prevention
3Lane departure
2Seat belts
1Visibility/wiper
1Air bags
1Wheels
1Equipment
1Exterior lighting
22 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 41 | 0 |
| Back over prevention | 15 | 0 |
| Lane departure | 3 | 0 |
| Seat belts | 2 | 1 |
| Visibility/wiper | 1 | 0 |
| Air bags | 1 | 1 |
| Wheels | 1 | 1 |
| Equipment | 1 | 0 |
| Exterior lighting | 1 | 0 |
| 2 other systems | 2 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
4 recalls
2020 Audi A5 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2023 Q4
Occupant classification: front passenger
Risk. A disabled passenger air bag increases the risk of injury in the event of a crash.
repaired · 2023 Q1
Axle: non-powered axle assembly
Risk. A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
repaired · 2022 Q4
Electrical system
Risk. Without the scuff protection, the wires may become damaged during a rear crash, disabling the doors from being opened from the outside, causing a loss of…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Audi.
Best & worst years
2020 vs. every other A5 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the A5 median. How we score
'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2020 Audi A5 safety ratings
2020 Audi A5 2 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Stability control: Standard
- Forward collision warning: Standard
- Lane departure warning: Optional
In owners' words
What A5 owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
Audi USA sent me a recall letter/service action for Infotainment System Software. The system reboots and shuts down unexpectedly while driving. Took the car to a local Audi dealership and they informed me that they cannot repair the recall because they now want to change my SOS module in order for…
The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my backup camera, the MMI has rebooted which causes the camera to go blank. This poses a risk to back up into an object or a person during this time. Also during this time, the Rear Cross…
The MMI which controls back up and 360 cameras, parking sensors, collision avoidance system, navigation, bluetooth, radio, etc reboots randomly without warning. There is no predictability and I have not been able to identify a trigger. There is no warning indicator on the dash or MMI before it…
Own a 2020 A5?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.