2011 BMW 328Problems, recalls & complaints

NHTSA has logged 37 owner complaints about the 2011 BMW 328, most often about the air bags. It is covered by 1 safety recall, and for recall 16V-071 the manufacturer reports only 47% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 26, 2019. Updated daily.

Complaints by system

Where the 2011 BMW 328 has problems

37 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags131
Electrical system92
Seat belts40
Engine40
Exterior lighting30
Electronic stability control (ESC)21
Seats20
Power train20
Fuel/propulsion system20
5 other systems51

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2011 BMW 328 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

47%repaired · 2018 Q1

Driver side: inflator module

Recall 16V-071 · Feb 5, 2016 · 840,000 vehicles · 394,589 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with BMW.

Best & worst years

2011 vs. every other 328 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 328 median. How we score

'06'07'08'09'10'11'12'13
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2011 BMW 328, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What 328 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TAKATA AIRBAG PROBLEMS ON THE PASSENGER SIDE OF THE VECHICLE. WHEN I BOUGHT THIS CAR FROM THE THIRD PARTY DEALERSHIP, 'CHASE AUTOPLEX' HE RESETTED THE SETTINGS EVERYTHING WAS WORKING PROPERLY, BUT AFTER GETTING HOME, THE NEXT DAY MY CAR SHOWED AIRBAG PROBLEMS. WHEN I CALLED HIM, HE SAID HE CAN'T…
Complaint 11156473 · Dec 6, 2018
I CALLED THE DEALERSHIP (MOTORWORKS BMW IN BLOOMINGTON MN) REGARDING TWO OPEN RECALLS (PCV HEATER AND AIR BAG) THEY TOLD ME THAT THE AIRBAG WAS NOT AFFECTED BUT THEY WOULD REPAIR THE PCV HEATER. I AM MORE CONCERNED ABOUT THE AIR BAG AS IT IS RELATED TO CRASH SAFETY.
Complaint 11129531 · Sep 14, 2018 · 122,000 miles
I RECEIVED NOTICE IN OCTOBER THAT THERE IS A RECALL HOWEVER THE BMW DEALERSHIP INFORMED ME THAT "YES THERE IS A RECALL BUT WE WILL NOT BE ORDERING PARTS UNTIL AFTER JAN 2018", WELL HOW SAFE AM I DRIVING THIS CAR.....THEY ACT LIKE IT IS NOT A CONCERN...????
Complaint 11047574 · Nov 20, 2017

Own a 2011 328?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.