2012 BMW 328Problems, recalls & complaints

NHTSA has logged 7 owner complaints about the 2012 BMW 328, most often about the air bags. It is covered by 1 safety recall, and for recall 16V-071 the manufacturer reports only 47% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 27, 2018. Updated daily.

Complaints by system

Where the 2012 BMW 328 has problems

7 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags30
Engine20
Seat belts20
Electrical system10
Steering10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2012 BMW 328 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

47%repaired · 2018 Q1

Driver side: inflator module

Recall 16V-071 · Feb 5, 2016 · 840,000 vehicles · 394,589 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with BMW.

Best & worst years

2012 vs. every other 328 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 328 median. How we score

'06'07'08'09'10'11'12'13
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2012 BMW 328, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What 328 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

PASSENGER SIDE AIRBAG RESTRAINT SYSTEM MALFUNCTION WARNING ILLUMINATED SPORADICALLY. I TOOK IT TO THE DEALERSHIP TO HAVE IT CHECKED AND NOTHING WAS FOUND. A WEEK LATER, THE SAME THING HAPPENED. I TOOK IT BACK AND WAS TOLD THE PASSENGER SIDE SENSOR PAD NEEDED TO BE REPLACED. NOW BOTH THE DRIVER AND…
Complaint 10955246 · Feb 17, 2017 · 49,450 miles
TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS…
Complaint 10899323 · Aug 29, 2016
I BOUGHT MY CAR AT AROUND 50K MILES, AFTER MANUFACTURER' WARRANTY HAD EXPIRED. IT WAS FINE FOR ABOUT A MONTH AFTER MY PURCHASE. ONE DAY, AFTER DRIVING FROM THE STORE, MY CAR INDICATED I NEEDED TO FASTEN MY SEATBELT. I WAS FASTENED IN. SO I STOPPED AND RESTARTED THE CAR, THINKING IT WAS SOME WEIRD…
Complaint 10837580 · Feb 22, 2016 · 52,400 miles

Own a 2012 328?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.