2004 BMW 7 SeriesProblems, recalls & complaints

NHTSA has logged 28 owner complaints about the 2004 BMW 7 Series, most often about the power train. It is covered by 4 safety recalls.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 2, 2016. Updated daily.

Complaints by system

Where the 2004 BMW 7 Series has problems

28 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train40
Service brakes, hydraulic40
Engine and engine cooling30
Fuel system, gasoline30
Air bags30
Electrical system30
Seats32
Steering30
Service brakes20
5 other systems60

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2004 BMW 7 Series recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Front assembly: seat heater/cooler

Recall 04V-575 · Dec 6, 2004 · 17,905 vehicles

Risk. IT IS POSSIBLE THAT THE HEATING MAT IN THE BACKREST'S SIDE BOLSTER COULD OVERHEAT AND DAMAGE, OR MELT A SMALL HOLE IN, THIS AREA OF THE SEAT COVER.

Problem, fix and repair progress →

–no report yet

Seats

Recall 04V-379 · Aug 9, 2004 · 3,940 vehicles

Risk. IN CERTAIN CRASH CONDITIONS, THE DRIVER'S FRONT AIR BAG, HEAD PROTECTION SYSTEM, SAFETY BELT PRETENSIONER, AND KNEE AIR BAG MAY NOT DEPLOY, INCREASING THE RISK…

Problem, fix and repair progress →

–no report yet

Automatic transmission: control module (tcm/pcm/tecm)

Recall 04V-344 · Jul 14, 2004 · 4,102 vehicles

Risk. AS A RESULT, ENGINE STALLING WILL OCCUR AFTER A SHORT PERIOD OF OPERATION.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with BMW.

Best & worst years

2004 vs. every other 7 Series year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 7 Series median. How we score

'95'96'97'99'00'01'02'03'04'05'06'07'08'09'10'11'12
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2004 BMW 7 Series safety ratings

2004 BMW 7 Series w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
3 investigations

NHTSA defect investigations

Federal investigations that included the 2004 BMW 7 Series, and the recalls they led to.

  1. BMW AIRBAG LIGHT ILLUMINATIONEA08001 · closed Dec 31, 2008
    Led to recall 08V-384
  2. Vehicle RollawayEA12002 · closed Jan 24, 2013
    Led to recall 12V-502
  3. Vehicle RollawayPE11025 · closed Apr 23, 2012
    No recall
In owners' words

What 7 Series owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

TL*THE CONTACT OWNS A 2004 BMW 760LI. WHILE DRIVING ABOVE 50 MPH, THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE EXCESSIVELY AND THEN STALL WITHOUT WARNING SIMILAR TO NHTSA CAMPAIGN ID NUMBER: 04V344000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM). BOTH THE DEALER AND MANUFACTURER…
Complaint 10390217 · Mar 15, 2011 · 51,550 miles
VEHICLE BECAME HARD TO CONTROL, AND CONSUMER WAS ABLE TO CONTAIN IT. AFTER COMING TO A FULL STOP REAR DRIVER'S WHEEL CONTINUED TO SPIN. VEHICLE HAD TO BE TOWED, AND NO DEFECTS WERE FOUND.*AK
Complaint 10119244 · Apr 27, 2005 · 21,000 miles
AFTER TWO WEEKS OF PURCHASE, THE VEHICLE WENT INTO NEUTRAL MODE WITH THE GEAR SHIFT STILL IN DRIVE WITHOUT WARNING. THE CONSUMER COASTED THE VEHICLE TO THE SIDE OF THE ROAD. ON A SEPARATE OCCASION, THE POWER STEERING FAILED AND BECAME DIFFICULT TO OPERATE FOR DIRECTIONAL CONTROL TWICE. ON BOTH…
Complaint 10089256 · Sep 27, 2004 · 2,386 miles

Own a 2004 7 Series?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.