Controller: software
Risk. A loss of drive power increases the risk of a crash.
NHTSA has logged 37 owner complaints about the 2023 BMW IX, most often about the air bags. It is covered by 12 safety recalls, and for recall 25V-470 the manufacturer reports only 94% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 1, 2026. Updated daily. Photo: Calreyn88, CC BY-SA 4.0.
37 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 12 | 2 |
| Forward collision avoidance | 8 | 5 |
| Electrical system | 7 | 1 |
| Power train | 3 | 1 |
| Vehicle speed control | 3 | 3 |
| Fuel/propulsion system | 2 | 0 |
| Steering | 2 | 0 |
| Back over prevention | 2 | 2 |
| Seats | 1 | 0 |
| 6 other systems | 6 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A loss of drive power increases the risk of a crash.
Risk. Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash.
Risk. An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.
Risk. A sudden increase in vehicle speed can increase the risk of a crash.
Risk. An engine stall increases the risk of a crash.
Risk. A driver's air bag that does not deploy as intended during a crash increases the risk of injury.
Risk. Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
Risk. An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.
Risk. The gear weld seam could break, resulting in a vehicle rollaway if the parking brake is not applied, and increasing the risk of a crash.
Risk. A short-circuit in a high voltage battery increases the risk of a fire.
Risk. A display that does not show critical information, such as warning messages and/or warning lights, can increase the risk of a crash.
Risk. An air bag malfunction indicator light that fails to warn the driver of a problem increases the risk of injury in a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with BMW.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the IX median. How we score
2023 BMW iX SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
Yesterday on 7/13, my family and I were fully stopped and parked in a parking spot (car was in park, to the best of my knowledge). The front passenger had just exited the vehicle and was opening the back door where my kids were just beginning to get out of their seats. At that moment, something…
I brought a brand new BMW IX fully electric vehicle in May, 2023. A couple of weeks ago in early September, the “Emergency Call System Malfunction” warning light came on, and I can also smell a chemical burn from the vehicle. I dropped it off to Eastbay BMW in Pleasanton, California. 4350 Rosewood…
I am writing to you once again to report my concerns that BMW is not in compliance with NHSTA requirements that recalls be repaired in a 'timely fashion.' This car has a recall for the driver's airbag that was issued in mid February of this year. It his now 3 months later, and my dealer tells me it…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.