2023 BMW IXProblems, recalls & complaints

NHTSA has logged 37 owner complaints about the 2023 BMW IX, most often about the air bags. It is covered by 12 safety recalls, and for recall 25V-470 the manufacturer reports only 94% of affected cars repaired.

2023 BMW IX

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 1, 2026. Updated daily. Photo: Calreyn88, CC BY-SA 4.0.

Complaints by system

Where the 2023 BMW IX has problems

37 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags122
Forward collision avoidance85
Electrical system71
Power train31
Vehicle speed control33
Fuel/propulsion system20
Steering20
Back over prevention22
Seats10
6 other systems61

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

12 recalls

2023 BMW IX recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

94%repaired · 2026 Q3

Propulsion system: traction battery

Recall 25V-470 · Jul 16, 2025 · 136 vehicles · 128 repaired

Risk. Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash.

Problem, fix and repair progress →

99%repaired · 2025 Q2

Propulsion system: hybrid management

Recall 23V-449 · Jun 28, 2023 · 69 vehicles · 68 repaired

Risk. An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.

Problem, fix and repair progress →

99%repaired · 2025 Q2

Vehicle speed control: cruise control

Recall 23V-409 · Jun 7, 2023 · 11,180 vehicles · 11,074 repaired

Risk. A sudden increase in vehicle speed can increase the risk of a crash.

Problem, fix and repair progress →

Show 8 more recalls
99%repaired · 2025 Q2

Air bags: frontal

Recall 23V-079 · Feb 14, 2023 · 15,803 vehicles · 15,684 repaired

Risk. A driver's air bag that does not deploy as intended during a crash increases the risk of injury.

Problem, fix and repair progress →

99%repaired · 2024 Q4

Warnings: external/pedestrian alert

Recall 23V-026 · Jan 25, 2023 · 3,431 vehicles · 3,402 repaired

Risk. Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.

Problem, fix and repair progress →

100%repaired · 2024 Q4

Management: software

Recall 22V-944 · Dec 20, 2022 · 14,086 vehicles · 14,055 repaired

Risk. An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2022 Q4

Electrical system: propulsion system

Recall 22V-741 · Oct 5, 2022 · 1 vehicles · 1 repaired

Risk. The gear weld seam could break, resulting in a vehicle rollaway if the parking brake is not applied, and increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2024 Q2

Propulsion system: traction battery

Do not drive

Recall 22V-541 · Jul 27, 2022 · 367 vehicles · 367 repaired

Risk. A short-circuit in a high voltage battery increases the risk of a fire.

Problem, fix and repair progress →

99%repaired · 2024 Q2

Electrical system: instrument cluster/panel

Recall 22V-483 · Jul 7, 2022 · 6,930 vehicles · 6,878 repaired

Risk. A display that does not show critical information, such as warning messages and/or warning lights, can increase the risk of a crash.

Problem, fix and repair progress →

99%repaired · 2024 Q1

Air bag/restraint control module: software

Recall 22V-240 · Apr 13, 2022 · 3,166 vehicles · 3,133 repaired

Risk. An air bag malfunction indicator light that fails to warn the driver of a problem increases the risk of injury in a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with BMW.

Best & worst years

2023 vs. every other IX year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the IX median. How we score

'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2023 BMW IX safety ratings

2023 BMW iX SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What IX owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

Yesterday on 7/13, my family and I were fully stopped and parked in a parking spot (car was in park, to the best of my knowledge). The front passenger had just exited the vehicle and was opening the back door where my kids were just beginning to get out of their seats. At that moment, something…
Complaint 11673410 · Jul 14, 2025
I brought a brand new BMW IX fully electric vehicle in May, 2023. A couple of weeks ago in early September, the “Emergency Call System Malfunction” warning light came on, and I can also smell a chemical burn from the vehicle. I dropped it off to Eastbay BMW in Pleasanton, California. 4350 Rosewood…
Complaint 11547159 · Sep 28, 2023
I am writing to you once again to report my concerns that BMW is not in compliance with NHSTA requirements that recalls be repaired in a 'timely fashion.' This car has a recall for the driver's airbag that was issued in mid February of this year. It his now 3 months later, and my dealer tells me it…
Complaint 11522576 · May 18, 2023

Own a 2023 IX?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.