2014 Buick LacrosseProblems, recalls & complaints

NHTSA has logged 63 owner complaints about the 2014 Buick Lacrosse, most often about the electrical system. It is covered by 5 safety recalls, and for recall 17V-437 the manufacturer reports only 84% of affected cars repaired.

2014 Buick Lacrosse

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 9, 2026. Updated daily. Photo: Aneekr, CC BY-SA 3.0.

Complaints by system

Where the 2014 Buick Lacrosse has problems

63 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system140
Steering120
Air bags86
Service brakes61
Exterior lighting52
Electronic stability control (ESC)50
Seat belts41
Wheels40
Power train41
10 other systems182

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2014 Buick Lacrosse recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

84%repaired · 2018 Q4

Air bags: frontal

Recall 17V-437 · Jul 10, 2017 · 40,683 vehicles · 34,331 repaired

Risk. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the…

Problem, fix and repair progress →

90%repaired · 2018 Q2

Air bags: frontal

Recall 16V-651 · Sep 8, 2016 · 3,640,162 vehicles · 3,286,598 repaired

Risk. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the…

Problem, fix and repair progress →

95%repaired · 2015 Q4

Electrical system

Recall 14V-317 · Jun 12, 2014 · 14,765 vehicles · 13,967 repaired

Risk. Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle…

Problem, fix and repair progress →

98%repaired · 2015 Q3

Foundation components: disc

Recall 14V-240 · May 8, 2014 · 8,208 vehicles · 8,053 repaired

Risk. If a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance required to stop the vehicle and increasing the risk…

Problem, fix and repair progress →

Show 1 more recall
99%repaired · 2015 Q3

Power train: automatic transmission

Recall 14V-092 · Feb 21, 2014 · 355 vehicles · 351 repaired

Risk. If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Buick.

Best & worst years

2014 vs. every other Lacrosse year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Lacrosse median. How we score

'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2014 Buick Lacrosse safety ratings

2014 Buick Lacrosse 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2014 Buick Lacrosse frontal crash test, NHTSA
Frontal crash★★★★★
2014 Buick Lacrosse side barrier test, NHTSA
Side barrier★★★★★
2014 Buick Lacrosse side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (11.8% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What Lacrosse owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2014 Buick Lacrosse. The contact stated that after the vehicle was turned off, residual electrical power activated in the vehicle. The power windows and sunroof remained operational, and the instrument panel remained activated. The vehicle was taken to a local dealer, who…
Complaint 11749291 · Jul 9, 2026 · 115,000 miles
Odometer Fraud. The contact purchased a 2014 Buick LaCrosse. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,864, and at the time of…
Complaint 11656738 · Apr 25, 2025 · 84,924 miles
I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.
Complaint 11620148 · Oct 16, 2024

Own a 2014 Lacrosse?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.