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2020 Cadillac XT5Problems, recalls & complaints

NHTSA has logged 24 owner complaints about the 2020 Cadillac XT5, most often about the power train. It is covered by 5 safety recalls, and for recall 21V-115 the manufacturer reports only 75% of affected cars repaired.

2020 Cadillac XT5
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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls5Lowest repair rate 75%Owner complaints240 with a crash, fire or injuryTypical failure mileage51kPower train, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 26, 2026. Updated daily. Photo: Alexander Migl, CC BY-SA 4.0.

Complaints by system

Where the 2020 Cadillac XT5 has problems

24 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train70
Steering60
Engine40
Back over prevention20
Electrical system20
Exterior lighting20
Service brakes20
Vehicle speed control20
Visibility/wiper10
5 other systems50

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2020 Cadillac XT5 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

88%repaired · 2024 Q4

Sensing system: camera

Recall 22V-709 · Sep 22, 2022 · 95,231 vehicles · 83,818 repaired

Risk. An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

Problem, fix and repair progress →

75%repaired · 2022 Q4

Tires

Recall 21V-115 · Feb 25, 2021 · 33,838 vehicles · 25,286 repaired

Risk. Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss.

Problem, fix and repair progress →

91%repaired · 2022 Q3

Tires

Recall 20V-684 · Nov 5, 2020 · 7,516 vehicles · 6,855 repaired

Risk. Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to…

Problem, fix and repair progress →

92%repaired · 2022 Q3

Delivery: fuel pump

Recall 20V-639 · Oct 15, 2020 · 2,781 vehicles · 2,550 repaired

Risk. Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.

Problem, fix and repair progress →

Show 1 more recall
82%repaired · 2022 Q2

Curtain: inflator

Recall 20V-446 · Jul 30, 2020 · 769 vehicles · 629 repaired

Risk. If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.

Best & worst years

2020 vs. every other XT5 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the XT5 median. How we score

'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Cadillac XT5 safety ratings

2020 Cadillac XT5 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2020 Cadillac XT5 frontal crash test, NHTSA
Frontal crash★★★★★
2020 Cadillac XT5 side barrier test, NHTSA
Side barrier★★★★★
2020 Cadillac XT5 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (15.1% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Cadillac XT5, and the recalls they led to.

  1. Rear-View Camera FailurePE22006 · closed Nov 21, 2022
    Led to recall 22V-709
In owners' words

What XT5 owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

On April 8, 2026, my 2020 Cadillac XT5 experienced a sudden and complete engine failure while I was driving. Prior to the failure, there were no warning lights, no overheating indications, no abnormal engine noises, and no performance issues that would have alerted me to a developing problem.…
Complaint 11750727 · Jul 16, 2026
The contact owns a 2020 Cadillac XT5. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly shifted into different gears. The Check Engine warning light was illuminated. The failure persisted while the contact's wife was driving, and the vehicle lost motive…
Complaint 11742938 · Jun 9, 2026 · 68,000 miles
The radiator had a leak that required replacement in my 2020 Cadillac XT5. The car only had 30,000 miles. Because of that GM replaced the radiator for $600 instead of the standard cost of $2,000. This is the 3rd Cadillac of my relatives of similar age that had a radiator leak. The service manager…
Complaint 11721637 · Mar 3, 2026

Own a 2020 XT5?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.