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2002 Chevrolet Suburban 2500Problems, recalls & complaints

NHTSA has logged 33 owner complaints about the 2002 Chevrolet Suburban 2500, most often about the engine and engine cooling. It has no vehicle safety recalls on record.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls0None on recordOwner complaints331 with a crash, fire or injuryTypical failure mileage74kEngine and engine cooling, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 8, 2017. Updated daily.

Complaints by system

Where the 2002 Chevrolet Suburban 2500 has problems

33 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine and engine cooling190
Electrical system60
Service brakes40
Engine30
Service brakes, hydraulic21
Tires10
Equipment10
Fuel system, gasoline10
Fuel system, other10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2002 Chevrolet Suburban 2500 recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2002 vs. every other Suburban 2500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Suburban 2500 median. How we score

'94'95'96'97'98'99'00'01'02'03'04'05'06'08'09'10'11
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2002 Chevrolet Suburban 2500, and the recalls they led to.

  1. TRAILER HITCH RECEIVER FAILUREEA07013 · closed Sep 12, 2008
    No recall
  2. TRAILER HITCH RECEIVER FAILUREPE07025 · closed Sep 14, 2007
    No recall
In owners' words

What Suburban 2500 owners report

Recent engine and engine cooling complaints filed with NHTSA, shortened. Personal details are removed.

AFTER SO LONG IGNORING THE SMELL IN MY CAB, I DECIDED TO GET IT CHECKED OUT AT BENNY'S EXHAUST IN BRISTOL, TN, AND FOUND THAT EXHAUST MANIFOLD HEAD BOLTS BROKE OFF ON BOTH SIDES OF ENGINE. 1ST BOLT INITIALLY THEN SECOND BOLT NEXT TO IT BROKE AS WELL. NO WORK HAS BEEN DONE TO MOTOR OR AFTERMARKET…
Complaint 10456455 · Apr 25, 2012 · 151,000 miles
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 2500. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE ENGINE STALLED, FOLLOWED BY THE BATTERY WARNING LIGHT ILLUMINATION. THE FAILURE OCCURRED EIGHT MORE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO LOCATE A PROBLEM. IN ADDITION,…
Complaint 10414668 · Jul 22, 2011 · 70,000 miles
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN K2500. WHILE DRIVING AT ANY SPEED, THE CONTACT STATED THAT THE VEHICLE WOULD STALL AND SPORADICALLY FAIL TO START. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V521000 (ENGINE AND ENGINE COOLING) FOR THE 2001 MODEL SUBURBAN. THE DEALER ADVISED…
Complaint 10392890 · Mar 25, 2011 · 68,000 miles

Own a 2002 Suburban 2500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.