Menu

2002 Chrysler ConcordeProblems, recalls & complaints

NHTSA has logged 65 owner complaints about the 2002 Chrysler Concorde, most often about the engine and engine cooling. It is covered by 1 safety recall.

2002 Chrysler Concorde
72
CarFlaw IndexOne of the best years60% below the Concorde median · #10 of 12 years by complaints
Safety recalls1Free fix at dealersOwner complaints658 with a crash, fire or injuryTypical failure mileage74kEngine and engine cooling, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 5, 2020. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2002 Chrysler Concorde has problems

65 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine and engine cooling231
Power train60
Electrical system61
Air bags63
Seats40
Wheels30
Seat belts30
Service brakes, hydraulic30
Steering30
7 other systems110

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2002 Chrysler Concorde recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Front assembly: recliner

Recall 03V-035 · Feb 5, 2003 · 1,066,000 vehicles

Risk. IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chrysler.

Best & worst years

2002 vs. every other Concorde year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Concorde median. How we score

'93'94'95'96'97'98'99'00'01'02'03'04
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2002 Chrysler Concorde safety ratings

2002 Chrysler Concorde 4-DR. in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2002 Chrysler Concorde, and the recalls they led to.

  1. THROTTLE CONTROL FAILUREPE03010 · closed Sep 2, 2003
    No recall
In owners' words

What Concorde owners report

Recent engine and engine cooling complaints filed with NHTSA, shortened. Personal details are removed.

2002 CHRYSLER CONCORDE 2.7L ENGINE. ENGINE NOISE DUE TO EXCESS SLUDGE BUILD UP IN ENGINE EVEN THOUGH SUGGESTED MAINTENANCE ROUTINE WAS FOLLOWED PERFORMING OIL CHANGES AT PROPER INTERVALS. CLIO MICHIGAN CHRYSLER DEALERSHIP MAINTENANCE TECHNICIAN SUGGESTED A TOTAL ENGINE REBUILD OR A USED ENGINE…
Complaint 10347811 · Aug 6, 2010 · 73,774 miles
TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND BEGAN SMOKING. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE TECHNICIAN STATED THAT THE TIMING CHAIN AND HEAD GASKET FAILED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT…
Complaint 10267071 · Apr 28, 2009 · 92,500 miles
TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE 2.7 LITER ENGINE IN HIS VEHICLE WAS MALFUNCTIONING. HE HEARD A LOUD KNOCKING NOISE AND OIL WAS NOT BEING PUMPED INTO THE ENGINE. THE CONTACT HAD THE VEHICLE SERVICED FOR AN OIL CHANGE AND ROUTINE MAINTENANCE IN HOPES THAT THE…
Complaint 10260552 · Mar 3, 2009 · 48,000 miles

Own a 2002 Concorde?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.