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2014 Coachmen EncounterProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2014 Coachmen Encounter, most often about the electronic stability control (esc). It is covered by 3 safety recalls, and for recall 15V-798 the manufacturer reports only 17% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 17%Owner complaints10 with a crash, fire or injuryTypical failure mileage4kElectronic stability control (ESC), median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 25, 2015. Updated daily.

Complaints by system

Where the 2014 Coachmen Encounter has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electronic stability control (ESC)10
Suspension10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2014 Coachmen Encounter recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

17%repaired · 2017 Q2

Equipment: recreational vehicle/trailer

Recall 15V-798 · Nov 25, 2015 · 9,687 vehicles · 1,674 repaired

Risk. Unstable entry and exit steps increase the risk of injury.

Problem, fix and repair progress →

39%repaired · 2017 Q2

Trailer hitches

Recall 15V-576 · Sep 16, 2015 · 3,804 vehicles · 1,467 repaired

Risk. If the trailer hitch partially or fully detaches from the motorhome while it is towing a vehicle, a loss of vehicle control could occur, increasing the risk of…

Problem, fix and repair progress →

57%repaired · 2015 Q1

Equipment

Recall 13V-203 · May 17, 2013 · 9,526 vehicles · 5,440 repaired

Risk. If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Coachmen.

Best & worst years

2014 vs. every other Encounter year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Encounter median. How we score

'10'11'12'13'14'15'16
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Encounter owners report

Recent electronic stability control (esc) complaints filed with NHTSA, shortened. Personal details are removed.

HYDRAULIC LEVELING JACKS CONTINUED GOING UP AND DOWN MAKING IT UNSAFE TO DRIVE. MANUFACTURING COMPANY (LIPPERT LCI), REFUSES TO REPAIR UNDER WARRANTY OR ACKNOWLEDGE DEFECT. HE PROBLEM HAS BEEN ONGOING SINCE LAST SEPTEMBER. THIS IS A DANGEROUS SITUATION AND SINCE THEY ARE THE LARGEST MANUFACTUER OF…
Complaint 10598294 · Jun 14, 2014 · 3,700 miles

Own a 2014 Encounter?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.