Equipment: recreational vehicle/trailerRecall 15V-798 · Coachmen and Forest River vehicles
Forest River, Inc. recall 15V-798 covers 9,687 Coachmen and Forest River vehicles for a equipment: recreational vehicle/trailer problem, reported to NHTSA on November 25, 2015. The manufacturer's latest report (2017 Q2) shows 17% of affected vehicles repaired.
Source: NHTSA recall 15V798000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
The risk
Unstable entry and exit steps increase the risk of injury.
The fix
Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.
Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
17%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 11 vehicles were listed as unreachable.
Vehicles in this recall
Built from May 25, 2007 to March 31, 2015. Not every vehicle in these model years is included; check by VIN.
The investigation behind this recall
- LCI RV Entry Step FailuresNHTSA