repaired · 2026 Q3
Automatic transmission: control module (tcm/pcm/tecm)
NewRisk. A loss of drive power increases the risk of a crash.
2020 Ford Escape HybridProblems, recalls & complaints
NHTSA has logged 290 owner complaints about the 2020 Ford Escape Hybrid, most often about the structure. It is covered by 1 safety recall.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 23, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.
Complaints by system
Where the 2020 Ford Escape Hybrid has problems
290 complaints grouped by the system owners reported.
105Structure2 crash/fire/injury
64Engine1 crash/fire/injury
43Electrical system1 crash/fire/injury
30Power train1 crash/fire/injury
7Back over prevention
6Lane departure
6Visibility/wiper
6Forward collision avoidance
6Fuel/propulsion system
3315 other systems3 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Structure | 105 | 2 |
| Engine | 64 | 1 |
| Electrical system | 43 | 1 |
| Power train | 30 | 1 |
| Back over prevention | 7 | 1 |
| Lane departure | 6 | 1 |
| Visibility/wiper | 6 | 0 |
| Forward collision avoidance | 6 | 2 |
| Fuel/propulsion system | 6 | 0 |
| 15 other systems | 33 | 3 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
1 recall
2020 Ford Escape Hybrid recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.
Mileage at failure
When do structure problems start?
40kmiles, median
Based on the odometer reading in 26 structure complaints. 96% were reported before 100,000 miles.
Only 23% of complaints for this model year include a mileage.
10under 30k miles25under 100k miles1100k miles or more
Owner-reported costs
What owners say repairs cost
Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.
Structure
8 owners mentioned a cost$2,550median
Middle half: $2,050 – $3,000
If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.
Best & worst years
2020 vs. every other Escape Hybrid year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Escape Hybrid median. How we score
'05'06'07'08'09'10'11'12'13'20'21'22'23'24'25
- Avoid
- Caution
- Solid
- Best
- Not rated
2 investigations
NHTSA defect investigations
Federal investigations that included the 2020 Ford Escape Hybrid, and the recalls they led to.
- Pedestrian alert soundsLed to recall 22V-063
- Failed Door Check Arm Attachment PointNo recall
In owners' words
What Escape Hybrid owners report
Recent structure complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the panoramic sunroof center trim piece became dislodged. The contact associated the failure with Technical Service Bulletin: 23-213 and stated it was a known issue with the panoramic sunroof center…
The contact owns a 2020 Ford Escape. The contact stated that the vehicle was taken to a local dealer for NHTSA Campaign Number: 26V123000 (Back Over Prevention). The dealer performed the software reprogramming; however, a week after the recall repair, the display screen and rearview camera shut off…
The contact owns a 2020 Ford Escape Hybrid. The contact stated that while operating the vehicle, there was an abnormally strong odor of mold and mildew was inside the cabin of the vehicle. The vehicle was taken to the local dealer who discovered that rainwater had leaked into the trunk and spare…
Own a 2020 Escape Hybrid?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.