2020 Ford FusionProblems, recalls & complaints

NHTSA has logged 186 owner complaints about the 2020 Ford Fusion, most often about the power train. It is covered by 3 safety recalls, and for recall 25V-442 the manufacturer reports only 59% of affected cars repaired.

2020 Ford Fusion

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 4, 2026. Updated daily. Photo: Bull-Doser, Public domain.

Complaints by system

Where the 2020 Ford Fusion has problems

186 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train671
Engine530
Electrical system382
Fuel/propulsion system122
Steering123
Service brakes102
Forward collision avoidance90
Engine and engine cooling80
Structure51
12 other systems296

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2020 Ford Fusion recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

59%repaired · 2026 Q3

Back over prevention: software

Recall 25V-442 · Jun 27, 2025 · 200,237 vehicles · 117,599 repaired

Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle.

Problem, fix and repair progress →

67%repaired · 2026 Q3

Traction battery: management system/energy control module (bms/becm)

Recall 23V-440 · Jun 23, 2023 · 14,452 vehicles · 9,705 repaired

Risk. A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Mileage at failure

When do power train problems start?

77kmiles, median

Based on the odometer reading in 24 power train complaints. 67% were reported before 100,000 miles.

Only 31% of complaints for this model year include a mileage.

median0k50k100k150k200k+
4under 30k miles16under 100k miles8100k miles or more
Best & worst years

2020 vs. every other Fusion year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Fusion median. How we score

'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Ford Fusion safety ratings

2020 Ford Fusion 4 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2020 Ford Fusion frontal crash test, NHTSA
Frontal crash★★★★★
2020 Ford Fusion side barrier test, NHTSA
Side barrier★★★★★
2020 Ford Fusion side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (10.9% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
In owners' words

What Fusion owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

Coolant Intrusion. Started with thick white exhaust when starting up in morning. Turned into acceleration lags, car shutting engine off when parked, and exhaust smell coming inside of car. 2014-2019 models have a recall for cracked engine block allowing cooling to leak inside, but 2020 models do…
Complaint 11764867 · Sep 17, 2026
A failed transmission cooling line caused the transmission fluid to leak. At no point did the vehicle display a check engine light, transmission warning, or any other indication that there was a problem. According to the Ford dealership, the transmission fluid had been leaking for some time.…
Complaint 11748773 · Jul 7, 2026
I’ve learned a while ago that the vehicle doesn’t have a working horn, I’ve replaced the fuse at least five times and it’s still not working. Yes the car was sold to me this way. Also I’ve been getting this warning to my ford app: “The Blind Spot Information System (BLIS)/Cross Traffic Alert (CTA)…
Complaint 11740965 · May 29, 2026

Own a 2020 Fusion?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.