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2013 Ford Police Interceptor UtilitProblems, recalls & complaints

NHTSA has logged 12 owner complaints about the 2013 Ford Police Interceptor Utilit, most often about the steering. It is covered by 2 safety recalls, and for recall 15V-812 the manufacturer reports only 80% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 80%Owner complaints120 with a crash, fire or injuryTypical failure mileage86kSteering, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 23, 2019. Updated daily.

Complaints by system

Where the 2013 Ford Police Interceptor Utilit has problems

12 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering40
Electrical system10
Electronic stability control (ESC)10
Exterior lighting10
Service brakes10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2013 Ford Police Interceptor Utilit recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

80%repaired · 2017 Q1

Fuel system, gasoline

Recall 15V-812 · Dec 2, 2015 · 868 vehicles · 696 repaired

Risk. A fuel leak in the presence of an ignition source may result in a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Best & worst years

2013 vs. every other Police Interceptor Utilit year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Police Interceptor Utilit median. How we score

'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2013 Ford Police Interceptor Utilit, and the recalls they led to.

  1. Ford Explorer Exhaust OdorPE16008 · closed Sep 12, 2017
    No recall
In owners' words

What Police Interceptor Utilit owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

VEHICLES ELECTRONICALLY ASSISTED STEERING UNIT FAILED. IN THE MIDDLE OF DRIVING, SYSTEM FAILED AND STEERING IS VERY DIFFICULT TO TURN.
Complaint 11164563 · Jan 2, 2019 · 115,000 miles
WHILE BACKING THE VEHICLE LOST POWER STEERING. THE VEHICLE WAS TAKEN TO MECHANIC. WHEN THE VEHICLE WAS POWERED DOWN AND THEN RE-STARTED THE POWER STEERING BEGAN WORKING AGAIN. NO KNOWN CAUSE AS VEHICLE WAS CHECKED.
Complaint 10992754 · Jun 1, 2017 · 44,099 miles
STEERING GEAR LOCKED UP. WE NOTICED IT WAS MAKING NOISE SO WE STOPPED DRIVING IT AS A PRIMARY PATROL CAR AND DROVE IT TO THE NEAREST FORD DEALERSHIP (APPROXIMATELY 15 MILES AWAY) AND THE STEERING QUIT WORKING IN THEIR DRIVEWAY.
Complaint 10955277 · Feb 17, 2017 · 56,980 miles

Own a 2013 Police Interceptor Utilit?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.