2002 GMC W-seriesProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2002 GMC W-series, most often about the steering. It is covered by 1 safety recall.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 19, 2013. Updated daily.

Complaints by system

Where the 2002 GMC W-series has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2002 GMC W-series recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Electrical system

Recall 13V-259 · Jun 19, 2013 · 1,774 vehicles

Risk. Overheating of the extension cord could melt the oil pan heater plug and/or block heater plug, resulting in an increased risk of fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with GMC.

Best & worst years

2002 vs. every other W-series year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the W-series median. How we score

'01'02'03'04'05'06'07'08'09'10
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What W-series owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

WHILE DRIVING LOSS THE ABILITY TO STEER AND BRAKE. *AK CONSUMER STATES THAT THE STEERING GEAR BOX HAD PREVIOUSLY BEEN REPLACED DUE TO A LOSS OF POWER STEERING WHEN BRAKING, HOWEVER AFTER REPLACEMENT, CONSUMER LOST ALL POWER BRAKING AND STEERING, STEERING GEAR BOX WAS REPLACED AGAIN AND AFTER A FEW…
Complaint 8013532 · Jul 9, 2002

Own a 2002 W-series?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.