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2004 GMC W-seriesProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2004 GMC W-series, most often about the service brakes, hydraulic. It is covered by 1 safety recall.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Free fix at dealersOwner complaints10 with a crash, fire or injuryTypical failure mileage25kService brakes, hydraulic, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 19, 2013. Updated daily.

Complaints by system

Where the 2004 GMC W-series has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes, hydraulic10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2004 GMC W-series recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Electrical system

Recall 13V-259 · Jun 19, 2013 · 1,774 vehicles

Risk. Overheating of the extension cord could melt the oil pan heater plug and/or block heater plug, resulting in an increased risk of fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with GMC.

Best & worst years

2004 vs. every other W-series year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the W-series median. How we score

'01'02'03'04'05'06'07'08'09'10
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What W-series owners report

Recent service brakes, hydraulic complaints filed with NHTSA, shortened. Personal details are removed.

2004 GMC 2500HD HAD VEHICLE IN FOR SERVICE IN 2009. GARAGE STATED THAT ALL BREAK LINES WERE EITHER RUSTED THROUGH OR WOULD SHORTLY AND NEEDED TO BE REPLACED. I DID NOT BELIEVE A VEHICLE WITH UNDER 25K MILES COULD HAVE SUCH AN ISSUE SO THE GARAGE PROVIDED PHOTOS TO SHOW THE EXTENT OF THE RUST AND…
Complaint 10417975 · Aug 8, 2011 · 25,000 miles

Own a 2004 W-series?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.