2002 Harley-Davidson SoftailProblems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2002 Harley-Davidson Softail, most often about the engine and engine cooling. It has no vehicle safety recalls on record.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 8, 2005. Updated daily.

Complaints by system

Where the 2002 Harley-Davidson Softail has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine and engine cooling10
Fuel system, gasoline10
Power train10
Vehicle speed control10
Wheels10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2002 Harley-Davidson Softail recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2002 vs. every other Softail year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Softail median. How we score

'95'96'97'98'99'00'01'02'03'04'05'07'08'10'11'12'13
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Softail owners report

Recent engine and engine cooling complaints filed with NHTSA, shortened. Personal details are removed.

THE MOTORCYCLE OVERHEATED EXCESSIVELY, WHICH WAS CAUSED BY THE OIL TANK BEING LOCATED DIRECTLY UNDER SEAT.TS ALSO THE CLUTCH WAS READJUSTED.*JB
Complaint 10001160 · Dec 18, 2002

Own a 2002 Softail?

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