Menu

2015 Heartland GatewayProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2015 Heartland Gateway, most often about the structure. It is covered by 1 safety recall, and for recall 15V-482 the manufacturer reports only 9% of affected cars repaired.

–
CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 9%Owner complaints30 with a crash, fire or injuryTypical failure mileage15kStructure, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 22, 2018. Updated daily.

Complaints by system

Where the 2015 Heartland Gateway has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure10
Tires10
Wheels10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2015 Heartland Gateway recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

9%repaired · 2016 Q4

Other: labels

Recall 15V-482 · Jul 30, 2015 · 1,680 vehicles · 143 repaired

Risk. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Heartland.

Best & worst years

2015 vs. every other Gateway year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Gateway median. How we score

'14'15'16
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Gateway owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

OUR 5TH WHEEL FRAME BEGAN FALLING APART IN MAINE AND HEARTLAND TOLD US TO BRING THE UNIT TO THEM IN INDIANA. IT IS NO LONGER SAFE TO TOW THIS UNIT. I AM A TRAVEL BLOGGER AND WROTE A POST ABOUT THE EXPERIENCE WHICH YOU CAN SEE HERE: [XXX] SEVERAL PEOPLE HAVE TOLD ME AFTER LOOKING AT THIS THAT I…
Complaint 11121652 · Aug 22, 2018 · 15,000 miles

Own a 2015 Gateway?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.