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2016 Heartland GatewayProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2016 Heartland Gateway, most often about the tires. It is covered by 1 safety recall, and for recall 15V-482 the manufacturer reports only 9% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 9%Owner complaints20 with a crash, fire or injuryTypical failure mileage8kTires, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 25, 2017. Updated daily.

Complaints by system

Where the 2016 Heartland Gateway has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Tires10
Wheels10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2016 Heartland Gateway recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

9%repaired · 2016 Q4

Other: labels

Recall 15V-482 · Jul 30, 2015 · 1,680 vehicles · 143 repaired

Risk. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Heartland.

Best & worst years

2016 vs. every other Gateway year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Gateway median. How we score

'14'15'16
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Gateway owners report

Recent tires complaints filed with NHTSA, shortened. Personal details are removed.

I EXPERIENCED TWO TREAD SEPARATIONS ON TOW MAX STR TRAILER TIRES, ST235 80R16 LOAD RANGE E. ONE FAILURE OCCURRED FIVE MINUTES AFTER ENTERING THE FREEWAY ON THE LEFT FORWARD TIRE. THIS TIRE WAS REMOVED AND THE SPARE WAS INSTALLED. APPROXIMATELY TWO HOURS ALTER AND 110 MILES DOWN THE ROAD I…
Complaint 11025447 · Sep 25, 2017 · 7,500 miles

Own a 2016 Gateway?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.