2020 Hyundai Kona ElectricProblems, recalls & complaints

NHTSA has logged 27 owner complaints about the 2020 Hyundai Kona Electric, most often about the electrical system. It is covered by 4 safety recalls, and for recall 21V-127 the manufacturer reports only 91% of affected cars repaired.

2020 Hyundai Kona Electric

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 2, 2026. Updated daily. Photo: Mr.choppers, CC BY-SA 3.0.

Complaints by system

Where the 2020 Hyundai Kona Electric has problems

27 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system170
Service brakes50
Forward collision avoidance51
Power train30
Fuel/propulsion system20
Engine11
Tires10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2020 Hyundai Kona Electric recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Air bag/restraint control module: software

New

Recall 26V-728 · Nov 2, 2026 · 37,901 vehicles

Risk. Air bags and seat belt pretensioners that do not activate in a crash increases the risk of injury.

Problem, fix and repair progress →

91%repaired · 2023 Q1

Propulsion system: traction battery

Park outside

Recall 21V-127 · Mar 1, 2021 · 4,696 vehicles · 4,263 repaired

Risk. An electrical short in the Li-ion battery increases the risk of a fire.

Problem, fix and repair progress →

97%repaired · 2022 Q4

Control module: software

Recall 20V-748 · Dec 1, 2020 · 8,176 vehicles · 7,892 repaired

Risk. Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

97%repaired · 2022 Q3

Propulsion system: traction battery

Park outside

Recall 20V-630 · Oct 13, 2020 · 6,707 vehicles · 6,480 repaired

Risk. An electrical short in the Li-ion battery increases the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Hyundai.

Best & worst years

2020 vs. every other Kona Electric year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Kona Electric median. How we score

'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Hyundai Kona Electric safety ratings

2020 Hyundai Kona Electric SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Hyundai Kona Electric, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What Kona Electric owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

While driving approximately 70 mph on I-10 in Louisiana late at night, my 2020 Hyundai Kona EV displayed a “Check EV System” warning while I was on the highway. There were no safe areas or emergency shoulders available to pull over, so I continued driving toward the nearest exit. Approximately 15…
Complaint 11722050 · Mar 4, 2026
6/17/2024 12 volt battery was dead; EV was fully charged 6/16/2024 using Level 2 charger in my home garage. AAA charged the battery; I drove to Crossroads Hyundai Loveland, CO and asked to have the converter to the main battery checked; this was not done. Crossroads checked the battery via CADEX…
Complaint 11641724 · Feb 10, 2025
We just had our 2020 Kona updated from the dealer with major software and recall updates. Since that point the car has been draining from the 12volt battery on it's own and killing the charging circuit for the battery. It has caused us to have to jump start the car and not be able to keep the 12…
Complaint 11580665 · Apr 2, 2024

Own a 2020 Kona Electric?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.