2023 Hyundai Santa CruzProblems, recalls & complaints

NHTSA has logged 80 owner complaints about the 2023 Hyundai Santa Cruz, most often about the power train. It is covered by 2 safety recalls, and for recall 23V-038 the manufacturer reports only 84% of affected cars repaired.

2023 Hyundai Santa Cruz

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 6, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2023 Hyundai Santa Cruz has problems

80 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train250
Engine200
Electrical system142
Forward collision avoidance60
Fuel/propulsion system61
Vehicle speed control60
Service brakes51
Exterior lighting40
Trailer hitches30
8 other systems122

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2023 Hyundai Santa Cruz recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

85%repaired · 2025 Q4

Trailer hitches

Park outside

Recall 23V-181 · Mar 17, 2023 · 584,784 vehicles · 499,235 repaired

Risk. A fire while parked or driving can increase the risk of injury.

Problem, fix and repair progress →

84%repaired · 2024 Q4

Body: roof and pillars

Recall 23V-038 · Jan 31, 2023 · 16,104 vehicles · 13,477 repaired

Risk. A detached roof molding could become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Hyundai.

Best & worst years

2023 vs. every other Santa Cruz year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Santa Cruz median. How we score

'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2023 Hyundai Santa Cruz safety ratings

2023 Hyundai Santa Cruz PU/CC AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2023 Hyundai Santa Cruz frontal crash test, NHTSA
Frontal crash★★★★★
2023 Hyundai Santa Cruz side barrier test, NHTSA
Side barrier★★★★★
2023 Hyundai Santa Cruz side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (16.4% risk)
  • Stability control: Standard
  • Forward collision warning: Standard & Optional
  • Lane departure warning: Standard
In owners' words

What Santa Cruz owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

Hyundai Santa Cruz with transmission problems. 5 attempts to repair and manufacture failed to. Last time, vehicle had a sudden transmission failure while driving. Car stop responding to acceleration and transmission was not switching gears, that could had cause loss of control, especially in…
Complaint 11691557 · Oct 6, 2025
On [XXX], I went out to start my 2023 Hyundai Santa Cruz (SC) to leave work to go home. It was difficult to start, however, it started. As I entered [XXX], i was nearly rear ended by another car, because my SC lost all acceleration. I turned on my hazards for SAFETY and then began to try to…
Complaint 11687068 · Sep 13, 2025
car flashes transmission low fluid and gives a code of p193b-79. when trans downshifts upshifts will not happened. to clear the problem you have to turn car off and on, and then normal operation resumes, but shifting is now slower. and sluggish. this is the second transmission to have this problem.…
Complaint 11685226 · Sep 5, 2025

Own a 2023 Santa Cruz?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.