Steering: electric power assist system
Risk. A loss of power steering assist can increase the risk of a crash.
NHTSA has logged 36 owner complaints about the 2024 Hyundai Santa Cruz, most often about the power train. It is covered by 1 safety recall, and for recall 24V-412 the manufacturer reports only 96% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 29, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
36 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Power train | 11 | 1 |
| Engine | 6 | 0 |
| Vehicle speed control | 5 | 0 |
| Fuel/propulsion system | 4 | 0 |
| Lane departure | 3 | 0 |
| Service brakes | 3 | 0 |
| Air bags | 2 | 2 |
| Forward collision avoidance | 2 | 0 |
| Back over prevention | 2 | 0 |
| 8 other systems | 11 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A loss of power steering assist can increase the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Hyundai.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Santa Cruz median. How we score
2024 Hyundai Santa Cruz PU/CC AWD Early Release in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.



Recent power train complaints filed with NHTSA, shortened. Personal details are removed.
WHILE DRIVING ON I-81 UP A STEEP GRADE, TRUCK SUFFERED A SUDDEN POWER LOSS, WITH SPEED DROPPING TO 35 MPH FROM 65 MPH. ATTEMPTS TO REGAIN SPEED FAILED AND IT FELT LIKE TRUCK DOWNSHIFTED TO A LOWER GEAR. 35 MPH CONTINUED UNTIL I DECIDED TO USE TRUCK CRUISE CONTROL TO ATTEMPT TO GAIN SPEED. I WAS…
I was at a stop sign leave a store and I started going again and when I got to 15 mph it like it went into neutral and I thought maybe I hit shifter in neutral but didn't and I went to go again did same thing but then jump into next gear got cat home I bought this car brand new I only got 33000…
Sporadically, when shifting from first to second gear, the engine/transmission will stall, causing a loss of power for several seconds. This is generally when pulling away from a stop sign/light into traffic. I picked a single date below, but this continually happens from time to time.
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.