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2011 Infiniti MProblems, recalls & complaints

NHTSA has logged 5 owner complaints about the 2011 Infiniti M, most often about the power train. It is covered by 1 safety recall.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Free fix at dealersOwner complaints50 with a crash, fire or injuryTypical failure mileage1kPower train, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 18, 2012. Updated daily.

Complaints by system

Where the 2011 Infiniti M has problems

5 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train20
Air bags10
Steering10
Visibility10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2011 Infiniti M recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Best & worst years

2011 vs. every other M year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the M median. How we score

'03'04'07'08'09'11'12
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What M owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

I HAVE NOTICED PROBLEMS ON MULTIPLE OCCASIONS WITH MY M37 NOT ACCELERATING WHEN I HIT THE GAS. WHILE GETTING OVER INTO ANOTHER LANE TO PASS A VEHICLE MY CAR STALLED FOR A FEW SECONDS WHILE TRYING TO ACCELERATE AND I WAS ALMOST REAR ENDED BY ANOTHER CAR. TWO MONTHS AGO I WENT TO ACCELERATE ON THE…
Complaint 10458945 · May 18, 2012 · 1,000 miles
I HAVE CONCERNING ISSUES WITH THE TRANSMISSION OF THIS VEHICLE SINCE PURCHASE 8/27/2010. THE TRANSMISSION HAS MAJOR HESITATION WHEN ACCELERATING, SLOWING DOWN AND WITH EVERDAY USE(JERKY FEELING IN CITY TRAFFIC) NO MATTER WHAT DRIVE MODE IS USED I.E SPORT, NORMAL, ECO, SNOW MODES. WHETHER YOU PULL…
Complaint 10427671 · Sep 27, 2011 · 1,700 miles

Own a 2011 M?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.