Menu

2012 Infiniti MProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2012 Infiniti M, most often about the suspension. It is covered by 2 safety recalls.

–
CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Free fix at dealersOwner complaints10 with a crash, fire or injuryTypical failure mileage0kSuspension, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 24, 2012. Updated daily.

Complaints by system

Where the 2012 Infiniti M has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension10
Wheels10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2012 Infiniti M recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Engine and engine cooling

Recall 11V-592 · Dec 19, 2011 · 14,718 vehicles

Risk. IF THERE IS AN ENGINE OIL LEAK, THE ENGINE OIL PRESSURE WOULD DROP AND THE ENGINE COULD SEIZE, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Best & worst years

2012 vs. every other M year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the M median. How we score

'03'04'07'08'09'11'12
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What M owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

I WAS DISAPPOINTED WITH MY 2012 INFINITI M37X PURCHASED ON 1/3/2012 AT INFINITI. MY SAFETY WAS PUT AT RISK WITH THIS VEHICLE. I TOOK DELIVERY OF MY NEW M37X ON THE NIGHT OF 1/4/2012. UPON DELIVERY, I DROVE AT HIGHWAY SPEEDS(65 MPH). THE CAR WAS VIBRATING CONSTANTLY, AND I FELT THE VIBRATIONS…
Complaint 10443392 · Jan 11, 2012 · 8 miles

Own a 2012 M?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.