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2002 Infiniti Q45Problems, recalls & complaints

NHTSA has logged 20 owner complaints about the 2002 Infiniti Q45, most often about the engine and engine cooling. It is covered by 1 safety recall.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Free fix at dealersOwner complaints202 with a crash, fire or injuryTypical failure mileage16kEngine and engine cooling, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 28, 2019. Updated daily.

Complaints by system

Where the 2002 Infiniti Q45 has problems

20 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine and engine cooling40
Air bags30
Exterior lighting30
Wheels30
Electrical system20
Seats21
Tires20
Vehicle speed control20
Power train10
5 other systems50

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2002 Infiniti Q45 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Engine and engine cooling

Recall 03V-455 · Nov 17, 2003 · 630,000 vehicles

Risk. THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Best & worst years

2002 vs. every other Q45 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Q45 median. How we score

'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2002 Infiniti Q45 safety ratings

2002 Infiniti Q45 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Q45 owners report

Recent engine and engine cooling complaints filed with NHTSA, shortened. Personal details are removed.

IN MARCH 2008 MY 2002 INFINITI Q45 WOULD NOT START, HAD IT TOWED FROM FAYETTEVILLE, NC TO INFINITI DEALER IN RALEIGH, NC. THEY R/R STARTER ASSY TO RESOLVE ISSUE AT NO CHARGE, OLD PART NOT AVAILABLE. ON 5/15/08 MY CAR WOULD NOT START, HAD IT TOWED FROM FAYETTEVILLE TO INFINITI DEALER IN RALEIGH.…
Complaint 10239493 · Aug 23, 2008 · 81,487 miles
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO…
Complaint 10120811 · May 12, 2005 · 150 miles
THE CONSUMER WAS INFORMED BY THE INFINITY CSR THAT BASED ON THEIR RECORDS, THE CRANK POSITION SENSOR WELD RECALL 03V455000 WASN'T PERFORMED. PRIOR TO CONTACTING THE MANUFACTURER, THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALERSHIP TO HAVE THE RECALL BREPAIRSPERFORMED AND WAS TOLD WHEN THEY PICKED…
Complaint 10076052 · Jun 10, 2004 · 16,000 miles

Own a 2002 Q45?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.