2017 Infiniti QX30Problems, recalls & complaints

NHTSA has logged 33 owner complaints about the 2017 Infiniti QX30, most often about the air bags. It is covered by 4 safety recalls, and for recall 21V-419 the manufacturer reports only 64% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 30, 2026. Updated daily.

Complaints by system

Where the 2017 Infiniti QX30 has problems

33 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags112
Electrical system80
Steering70
Power train50
Visibility/wiper40
Service brakes40
Engine20
Exterior lighting20
Vehicle speed control10
4 other systems40

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2017 Infiniti QX30 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

64%repaired · 2023 Q2

Steering

Recall 21V-419 · Jun 2, 2021 · 1,959 vehicles · 1,252 repaired

Risk. A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Problem, fix and repair progress →

90%repaired · 2019 Q2

Air bags: frontal

Recall 17V-691 · Nov 1, 2017 · 17,507 vehicles · 15,734 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

87%repaired · 2018 Q3

Air bags: side/window

Recall 17V-143 · Mar 6, 2017 · 79 vehicles · 69 repaired

Risk. If the air bag fails to deploy in the event of a crash, it can increase the risk of injury.

Problem, fix and repair progress →

90%repaired · 2018 Q2

Passenger side: inflator module

Recall 16V-939 · Dec 28, 2016 · 509 vehicles · 458 repaired

Risk. A passenger air bag that fails to deploy in the event of a crash can increase the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Best & worst years

2017 vs. every other QX30 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the QX30 median. How we score

'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2017 Infiniti QX30 safety ratings

2017 Infiniti QX30 SW AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
1 investigation

NHTSA defect investigations

Federal investigations that included the 2017 Infiniti QX30, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What QX30 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2017 Infiniti QX30. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. Additionally, while reversing into the garage there was a popping sound coming from the steering column and the horn became inoperable. The cause of the…
Complaint 11753683 · Jul 30, 2026 · 56,000 miles
The contact owned a 2017 Infiniti QX30. The contact stated that, while his wife was driving at an undisclosed speed on a highway, another vehicle suddenly merged into her lane. The driver was unable to react and collided with the rear of the vehicle. As a result, the vehicle swerved out of the lane…
Complaint 11690551 · Sep 30, 2025 · 50,000 miles
The driver’s side heater does not function correctly. When heat is turned on, the passenger side warms but the driver’s side only blows cold air. This prevents the windshield on the driver’s side from properly defrosting/defogging in cold or wet conditions, which creates a serious visibility…
Complaint 11682513 · Aug 22, 2025

Own a 2017 QX30?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.