2018 Infiniti QX30Problems, recalls & complaints

NHTSA has logged 24 owner complaints about the 2018 Infiniti QX30, most often about the electrical system. It is covered by 3 safety recalls, and for recall 19V-654 the manufacturer reports only 80% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 21, 2026. Updated daily.

Complaints by system

Where the 2018 Infiniti QX30 has problems

24 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system100
Air bags50
Steering50
Engine40
Power train30
Service brakes30
Visibility/wiper20
Seat belts10
Structure10
9 other systems90

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2018 Infiniti QX30 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

80%repaired · 2021 Q1

Sensing system: camera

Recall 19V-654 · Sep 12, 2019 · 1,228,830 vehicles · 988,255 repaired

Risk. The lack of an image in the back-up camera display increases the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2019 Q3

Front: anchorage

Recall 18V-355 · May 30, 2018 · 6 vehicles · 6 repaired

Risk. If the lower seat belt anchorage detaches in a crash, it can increase the risk of injury.

Problem, fix and repair progress →

90%repaired · 2019 Q2

Air bags: frontal

Recall 17V-691 · Nov 1, 2017 · 17,507 vehicles · 15,734 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Best & worst years

2018 vs. every other QX30 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the QX30 median. How we score

'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2018 Infiniti QX30 safety ratings

2018 Infiniti QX30 SW FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2018 Infiniti QX30, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What QX30 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

On XXX, at about 8:45 AM MT, my 2018 INFINITI QX30 (77,152 miles) suddenly lost all mobility on XXX in the [XXX]/[XXX] area during rush hour. The vehicle had started normally and driven about 9 miles with no warning lights or starting problems. Because traffic was stop-and-go, my recollection is…
Complaint 11766483 · Sep 23, 2026
Hello, My 2018 Infiniti QX30 slips into neutral while driving on the road at high speeds and without any warning. The message on the dash is vague “Service required. Do not shift gears. Visit Dealer.” I almost got into an accident more than once while driving the vehicle as low power to the vehicle…
Complaint 11611876 · Aug 30, 2024
The contact owns a 2018 Infiniti QX30. The contact stated while driving approximately 50 MPH, the vehicle erroneously shifted into neutral(N) and stalled inadvertently. The contact was able to pull to the side of the road. The vehicle failed to restart. The message "Service Required - Do Not Shift…
Complaint 11574917 · Mar 1, 2024 · 40,000 miles

Own a 2018 QX30?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.