Sensing system: camera
Risk. The lack of an image in the back-up camera display increases the risk of a crash.
NHTSA has logged 24 owner complaints about the 2018 Infiniti QX30, most often about the electrical system. It is covered by 3 safety recalls, and for recall 19V-654 the manufacturer reports only 80% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 21, 2026. Updated daily.
24 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 10 | 0 |
| Air bags | 5 | 0 |
| Steering | 5 | 0 |
| Engine | 4 | 0 |
| Power train | 3 | 0 |
| Service brakes | 3 | 0 |
| Visibility/wiper | 2 | 0 |
| Seat belts | 1 | 0 |
| Structure | 1 | 0 |
| 9 other systems | 9 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. The lack of an image in the back-up camera display increases the risk of a crash.
Risk. If the lower seat belt anchorage detaches in a crash, it can increase the risk of injury.
Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the QX30 median. How we score
2018 Infiniti QX30 SW FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Federal investigations that included the 2018 Infiniti QX30, and the recalls they led to.
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
On XXX, at about 8:45 AM MT, my 2018 INFINITI QX30 (77,152 miles) suddenly lost all mobility on XXX in the [XXX]/[XXX] area during rush hour. The vehicle had started normally and driven about 9 miles with no warning lights or starting problems. Because traffic was stop-and-go, my recollection is…
Hello, My 2018 Infiniti QX30 slips into neutral while driving on the road at high speeds and without any warning. The message on the dash is vague “Service required. Do not shift gears. Visit Dealer.” I almost got into an accident more than once while driving the vehicle as low power to the vehicle…
The contact owns a 2018 Infiniti QX30. The contact stated while driving approximately 50 MPH, the vehicle erroneously shifted into neutral(N) and stalled inadvertently. The contact was able to pull to the side of the road. The vehicle failed to restart. The message "Service Required - Do Not Shift…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.