2020 Infiniti QX50Problems, recalls & complaints

NHTSA has logged 33 owner complaints about the 2020 Infiniti QX50, most often about the engine. It is covered by 2 safety recalls, and for recall 25V-437 the manufacturer reports only 73% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 29, 2026. Updated daily.

Complaints by system

Where the 2020 Infiniti QX50 has problems

33 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine180
Forward collision avoidance70
Engine and engine cooling40
Power train40
Electrical system40
Service brakes20
Vehicle speed control10
Fuel/propulsion system10
Lane departure10
1 other systems10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2020 Infiniti QX50 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

73%repaired · 2026 Q3

Engine: hard parts internal/mechanical

Recall 25V-437 · Jun 27, 2025 · 443,899 vehicles · 325,241 repaired

Risk. Engine failure increases the risk of a crash.

Problem, fix and repair progress →

90%repaired · 2022 Q4

Other: labels

Recall 21V-025 · Jan 26, 2021 · 8,291 vehicles · 7,438 repaired

Risk. Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Best & worst years

2020 vs. every other QX50 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the QX50 median. How we score

'16'17'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Infiniti QX50 safety ratings

2020 Infiniti QX50 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2020 Infiniti QX50 frontal crash test, NHTSA
Frontal crash★★★★★
2020 Infiniti QX50 side barrier test, NHTSA
Side barrier★★★★★
2020 Infiniti QX50 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (14.7% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Infiniti QX50, and the recalls they led to.

  1. Complete loss of motive power due to engine failurePE23023 · closed Jul 18, 2025
    Led to recall 25V-437
In owners' words

What QX50 owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

We received the federal recall information and took the vehicle to the nearest Infiniti dealer (96 miles away) on 9/2/26. Diagnostics were performed and were told that the car "passed" the inspection. Two days later, the engine demonstrated complete failure. We had to have the vehicle towed to a…
Complaint 11767656 · Sep 29, 2026
The contact owns a 2020 Infiniti QX50. The contact stated that while driving 75 MPH, the check engine warning light illuminated, and the RPM became elevated. The vehicle was taken to the dealer, where an unknown recall repair was performed. The contact stated that the engine was replaced. The…
Complaint 11761616 · Sep 2, 2026 · 108,000 miles
Engine lost all power and car seemed to be locked in low gear while attempting to drive down the road. Took the car to Infiniti dealership which said there was a recall and they inspected the vehicle. Mechanic inspected the vehicle and said it fit all requirements to be replaced by engine recall.…
Complaint 11761492 · Sep 2, 2026

Own a 2020 QX50?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.