2012 Infiniti QX56Problems, recalls & complaints

NHTSA has logged 57 owner complaints about the 2012 Infiniti QX56, most often about the engine. It is covered by 3 safety recalls, and for recall 20V-188 the manufacturer reports only 43% of affected cars repaired.

2012 Infiniti QX56

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 15, 2026. Updated daily. Photo: Michael Sheehan, CC BY 2.0.

Complaints by system

Where the 2012 Infiniti QX56 has problems

57 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine240
Electrical system90
Fuel/propulsion system70
Air bags51
Structure40
Engine and engine cooling40
Power train40
Suspension40
Service brakes20
3 other systems30

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2012 Infiniti QX56 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

43%repaired · 2022 Q1

Driver side: inflator module

Recall 20V-188 · Mar 30, 2020 · 216,678 vehicles · 93,449 repaired

Risk. An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

81%repaired · 2016 Q2

Fuel system, gasoline

Recall 14V-683 · Nov 28, 2014 · 133,592 vehicles · 108,224 repaired

Risk. A fuel leak in the presence of an ignition source could cause a vehicle fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Best & worst years

2012 vs. every other QX56 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the QX56 median. How we score

'04'05'06'07'08'09'10'11'12'13
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2012 Infiniti QX56 safety ratings

2012 Infiniti QX56 SUV 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What QX56 owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2012 Infiniti QX56. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle started shaking violently. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was…
Complaint 11466379 · May 27, 2022 · 87,000 miles
I got Code : P0011 (my mechanic said that timing chain has to be replaced) I saw that Infiniti run the campaign as below : Dated July 15, 2016 VOLUNTARY SERVICE CAMPAIGN 2011 – 2013 QX56 AND M56; TIMING CHAIN CAMPAIGN ID #: P6305 APPLIED VEHICLES: 2011-2013 QX56 (Z62) 2011-2013 M56 (Y51) Check…
Complaint 11461649 · Apr 21, 2022
The contact owns a 2012 Infiniti QX56. The contact stated that while driving at high speeds, the vehicle shook and then lost motive power. The vehicle was towed to the dealer and diagnosed with fuel pump failure. The dealer informed the contact that the fuel pump needed to be replaced. The vehicle…
Complaint 11450269 · Feb 3, 2022

Own a 2012 QX56?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.