2020 International HVProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 International HV, most often about the seats. It is covered by 9 safety recalls, and for recall 20V-810 the manufacturer reports only 46% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 19, 2023. Updated daily.

Complaints by system

Where the 2020 International HV has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Seats10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

9 recalls

2020 International HV recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

68%repaired · 2025 Q1

Electrical system: body control module/bcm

Recall 23V-119 · Feb 23, 2023 · 4,199 vehicles · 2,863 repaired

Risk. A parking brake that does not hold can allow the vehicle to move unexpectedly and increase the risk of a crash or injury.

Problem, fix and repair progress →

79%repaired · 2024 Q3

Engine

Recall 22V-691 · Sep 15, 2022 · 7,918 vehicles · 6,244 repaired

Risk. Connecting rod failure can cause an engine shutdown, increasing the risk of a crash.

Problem, fix and repair progress →

–no report yet

Fuel injection system: fuel rail

Recall 21V-366 · May 19, 2021 · 1,780 vehicles

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Problem, fix and repair progress →

46%repaired · 2022 Q4

Engine control module (ecu/ecm): software

Recall 20V-810 · Dec 23, 2020 · 17,213 vehicles · 7,884 repaired

Risk. Unexpected Vehicle movement can increase the risk of a crash or injury.

Problem, fix and repair progress →

Show 5 more recalls
100%repaired · 2020 Q2

Supply: quick release valve

Recall 19V-838 · Nov 21, 2019 · 3 vehicles · 3 repaired

Risk. A longer time required to exhaust the brake chambers could increase the risk of a brake or tire fire.

Problem, fix and repair progress →

84%repaired · 2020 Q3

Wheels: hub

Recall 19V-422 · Jun 6, 2019 · 209 vehicles · 176 repaired

Risk. Lack of lubrication may result in a wheel separating from the front axle spindle, increasing the risk of crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with International.

Best & worst years

2020 vs. every other HV year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the HV median. How we score

'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What HV owners report

Recent seats complaints filed with NHTSA, shortened. Personal details are removed.

Cracks developing on all 19 units, International HV613 chassis, 2020 model year. The seat bases for both driver and passenger sides in the cabin are the National Seating model Capitan or # 2000 type seats which are developing cracks starting at the front of the junction of seat base with its base…
Complaint 11560836 · Dec 19, 2023

Own a 2020 HV?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.