2021 Jeep Grand Cherokee LProblems, recalls & complaints

NHTSA has logged 97 owner complaints about the 2021 Jeep Grand Cherokee L, most often about the electrical system. It is covered by 4 safety recalls, and for recall 25V-083 the manufacturer reports only 100% of affected cars repaired.

2021 Jeep Grand Cherokee L

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 5, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2021 Jeep Grand Cherokee L has problems

97 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system280
Forward collision avoidance201
Steering200
Suspension171
Power train160
Engine100
Exterior lighting60
Seats61
Service brakes51
8 other systems172

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2021 Jeep Grand Cherokee L recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Springs: coil springs

New

Recall 26V-562 · Sep 1, 2026 · 328,381 vehicles

Risk. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Problem, fix and repair progress →

42%repaired · 2026 Q3

Springs: coil springs

New

Recall 26V-051 · Jan 29, 2026 · 80,620 vehicles · 33,887 repaired

Risk. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2025 Q1

Back over prevention: display function

Recall 25V-083 · Feb 13, 2025 · 133 vehicles · 133 repaired

Risk. A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2024 Q4

Air bags: side/window

Recall 24V-897 · Nov 27, 2024 · 14 vehicles · 14 repaired

Risk. An air bag that does not deploy during a crash increases the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jeep.

Best & worst years

2021 vs. every other Grand Cherokee L year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Grand Cherokee L median. How we score

'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2021 Jeep Grand Cherokee L safety ratings

2021 Jeep Grand Cherokee L SUV RWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2021 Jeep Grand Cherokee L, and the recalls they led to.

  1. Recall 23V-413 Post Remedy FailuresRQ25005 · still open
    Led to recall 26V-051
In owners' words

What Grand Cherokee L owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

My 2021 Jeep Grand Cherokee L Overland has experienced repeated and escalating safety‑related failures involving the electrical system, telematics/SOS functions, powertrain components, and suspension. These failures have continued despite major warranty repairs and now pose a significant safety…
Complaint 11770482 · Oct 11, 2026
My 2021 Jeep Grand Cherokee L experienced a complete failure of the passenger-side headlamp assembly at approximately 70k miles. The entire passenger-side headlamp became inoperative,not just one individual light. I received no headlamp out or exterior lighting warning on the instrument panel. At…
Complaint 11764770 · Sep 16, 2026
A vehicle was purchased at McLarty Daniel Chrysler Bentonville, AR. The sales department had a third party install a non-oem windshield. Dealer attempted repairs, but the records show discrepancies of statements and record. The dealer ignored the instructions to recalibrate the windshield, though…
Complaint 11757008 · Aug 14, 2026

Own a 2021 Grand Cherokee L?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.