no report yet
Springs: coil springs
NewRisk. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
2023 Jeep Grand Cherokee LProblems, recalls & complaints
NHTSA has logged 100 owner complaints about the 2023 Jeep Grand Cherokee L, most often about the suspension. It is covered by 6 safety recalls, and for recall 25V-472 the manufacturer reports only 66% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 9, 2026. Updated daily. Photo: MercurySable99, CC BY-SA 4.0.
Complaints by system
Where the 2023 Jeep Grand Cherokee L has problems
100 complaints grouped by the system owners reported.
39Suspension
24Electrical system2 crash/fire/injury
12Forward collision avoidance1 crash/fire/injury
7Service brakes
6Engine
6Steering
5Seats
5Visibility
4Air bags
2310 other systems3 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Suspension | 39 | 0 |
| Electrical system | 24 | 2 |
| Forward collision avoidance | 12 | 1 |
| Service brakes | 7 | 0 |
| Engine | 6 | 1 |
| Steering | 6 | 0 |
| Seats | 5 | 0 |
| Visibility | 5 | 0 |
| Air bags | 4 | 0 |
| 10 other systems | 23 | 3 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
6 recalls
2023 Jeep Grand Cherokee L recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q3
Air bag/restraint control module: software
NewRisk. Delayed air bag deployment during a crash increases the risk of injury.
repaired · 2026 Q3
Springs: coil springs
NewRisk. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
repaired · 2026 Q3
Mid/rear assembly: head restraint
Risk. Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Show 2 more recalls
repaired · 2026 Q3
Defroster/defogger/hvac system: fan/motor
Risk. An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
repaired · 2024 Q4
Air bags: side/window
Risk. An air bag that does not deploy during a crash increases the risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jeep.
Best & worst years
2023 vs. every other Grand Cherokee L year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Grand Cherokee L median. How we score
'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2023 Jeep Grand Cherokee L safety ratings
2023 Jeep Grand Cherokee L SUV 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Rollover: 4 stars (18.5% risk)
- Stability control: Standard
- Forward collision warning: Standard
- Lane departure warning: Standard
1 investigation
NHTSA defect investigations
Federal investigations that included the 2023 Jeep Grand Cherokee L, and the recalls they led to.
- Recall 23V-413 Post Remedy FailuresLed to recall 26V-051
In owners' words
What Grand Cherokee L owners report
Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.
My 2023 jeep grand Cherokee L rear spring coil has detached from the vehicle and has a open recall of 89D. The vehicle has been at the dealership for 2 months on the 14th of this month without any remedy as of today. i had reached out to FCA-US and spoke with a representative she open me a case #…
I had my rear spring come oof and a friend mecanich put it back on and told me about the recall. i took it to the dealership and they fixed 3 out of th 5 recalls but the recall i am worried about is the campaign 89d that the do not have the fix for which is the rear springs coming off which it has.…
The contact owns a 2023 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the…
Own a 2023 Grand Cherokee L?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.