Mid/rear assembly: head restraintRecall 25V-472 · Jeep vehicles
Chrysler (FCA US, LLC) recall 25V-472 covers 121,398 Jeep vehicles for a mid/rear assembly: head restraint problem, reported to NHTSA on July 17, 2025. The manufacturer's latest report (2026 Q3) shows 66% of affected vehicles repaired.
Source: NHTSA recall 25V472000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
The risk
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
The fix
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
66%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,410 vehicles were listed as unreachable.
Vehicles in this recall
Built from May 16, 2023 to May 2, 2024. Not every vehicle in these model years is included; check by VIN.