no report yet
Springs: coil springs
NewRisk. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
2023 Jeep Grand CherokeeProblems, recalls & complaints
NHTSA has logged 410 owner complaints about the 2023 Jeep Grand Cherokee, most often about the electrical system. It is covered by 21 safety recalls, and for recall 25V-472 the manufacturer reports only 66% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 5, 2026. Updated daily. Photo: MercurySable99, CC BY-SA 4.0.
Complaints by system
Where the 2023 Jeep Grand Cherokee has problems
410 complaints grouped by the system owners reported.
184Electrical system5 crash/fire/injury
87Engine3 crash/fire/injury
70Suspension
56Fuel/propulsion system1 crash/fire/injury
44Steering2 crash/fire/injury
40Power train
40Forward collision avoidance4 crash/fire/injury
22Service brakes
18Vehicle speed control
8817 other systems13 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 184 | 5 |
| Engine | 87 | 3 |
| Suspension | 70 | 0 |
| Fuel/propulsion system | 56 | 1 |
| Steering | 44 | 2 |
| Power train | 40 | 0 |
| Forward collision avoidance | 40 | 4 |
| Service brakes | 22 | 4 |
| Vehicle speed control | 18 | 1 |
| 17 other systems | 88 | 13 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
21 recalls
2023 Jeep Grand Cherokee recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q3
Automatic transmission: gear position indication (prndl)
NewRisk. A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
repaired · 2026 Q3
Air bag/restraint control module: software
NewRisk. Delayed air bag deployment during a crash increases the risk of injury.
repaired · 2026 Q3
Springs: coil springs
NewRisk. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Show 17 more recalls
repaired · 2026 Q3
Propulsion system: traction battery
Park outsideRisk. A vehicle fire can increase the risk of injury.
repaired · 2026 Q3
Electrical system: propulsion system
Risk. A loss of drive power increases the risk of a crash.
repaired · 2026 Q3
Mid/rear assembly: head restraint
Risk. Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
repaired · 2026 Q3
Defroster/defogger/hvac system: fan/motor
Risk. An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
repaired · 2024 Q4
Air bags: side/window
Risk. An air bag that does not deploy during a crash increases the risk of injury.
repaired · 2026 Q2
Seat belts: critical fasteners
Risk. An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
repaired · 2026 Q3
Sensing system: camera
Risk. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
repaired · 2023 Q1
Sensing system: camera
Risk. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
repaired · 2024 Q1
Sensing system: camera
Risk. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
repaired · 2026 Q1
Frontal: driver clockspring/spiral cassette
Risk. An air bag that does not deploy in a crash can increase the risk of injury.
repaired · 2026 Q1
Spindle: arm
Risk. A loss of vehicle control increases the risk of a crash.
repaired · 2025 Q4
Body control module: software
Risk. High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
repaired · 2025 Q4
Visibility: defroster/defogger/hvac system
Risk. An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
repaired · 2025 Q2
Back over prevention: display function
Risk. A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
repaired · 2025 Q1
Springs: coil springs
Risk. Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
repaired · 2025 Q1
Steering: column
Risk. A loss of steering control increases the risk of a crash.
repaired · 2025 Q1
Other: labels
Risk. Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jeep.
Mileage at failure
When do electrical system problems start?
22kmiles, median
Based on the odometer reading in 24 electrical system complaints. 100% were reported before 100,000 miles.
Only 13% of complaints for this model year include a mileage.
13under 30k miles24under 100k miles0100k miles or more
Best & worst years
2023 vs. every other Grand Cherokee year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Grand Cherokee median. How we score
5555887198939911,0281,6381,4478831,4767621,2952,0521,2801,1097341381181,6411,6458052,3931,3723133648573712414142704102588137
'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2023 Jeep Grand Cherokee safety ratings
2023 Jeep Grand Cherokee SUV 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Stability control: Standard
- Forward collision warning: Standard
- Lane departure warning: Standard
1 investigation
NHTSA defect investigations
Federal investigations that included the 2023 Jeep Grand Cherokee, and the recalls they led to.
- Recall 23V-413 Post Remedy FailuresLed to recall 26V-051
In owners' words
What Grand Cherokee owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
The 2023 Jeep Grand Cherokee 4xe Trailhawk has experienced repeated hybrid-system-related problems, including recurring check-engine warnings and multiple dealership repair visits. Most concerning, the vehicle previously shut down while being driven. The vehicle lost power while in operation,…
I am filing an urgent safety complaint regarding my 2023 Jeep Grand Cherokee 4xe Plug-in Hybrid. During inspection, the mechanic discovered that the electrical connector and wiring associated with the fuel pump were burned and melted inside the gasoline fuel tank. The entire fuel pump assembly was…
On October 23, 2026, my 2023 Jeep Grand Cherokee 4xe unexpectedly lost propulsion. Before this incident, it intermittently shifted very harshly at 40–60 mph while I maintained steady accelerator pressure. That day, a “SERV 4WD” warning appeared and the vehicle tugged and jerked during turns. As I…
Own a 2023 Grand Cherokee?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.