repaired · 2022 Q3
Electrical system
Risk. A vehicle stall increases the risk of a crash.
2011 Jeep Grand CherokeeProblems, recalls & complaints
NHTSA has logged 1,641 owner complaints about the 2011 Jeep Grand Cherokee, most often about the electrical system. It is covered by 6 safety recalls, and for recall 19V-813 the manufacturer reports only 41% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 20, 2026. Updated daily. Photo: IFCAR, Public domain.
Complaints by system
Where the 2011 Jeep Grand Cherokee has problems
1,641 complaints grouped by the system owners reported.
780Electrical system59 crash/fire/injury
344Engine13 crash/fire/injury
323Service brakes9 crash/fire/injury
247Fuel/propulsion system6 crash/fire/injury
90Power train
86Steering
60Air bags
43Structure
37Exterior lighting
28221 other systems35 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 780 | 59 |
| Engine | 344 | 13 |
| Service brakes | 323 | 9 |
| Fuel/propulsion system | 247 | 6 |
| Power train | 90 | 7 |
| Steering | 86 | 4 |
| Air bags | 60 | 26 |
| Structure | 43 | 15 |
| Exterior lighting | 37 | 4 |
| 21 other systems | 282 | 35 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
6 recalls
2011 Jeep Grand Cherokee recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2019 Q1
Service brakes
Risk. If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
repaired · 2017 Q4
Electrical system: wiring
Risk. The vanity lamp wiring may short, increasing the risk of a vehicle fire.
repaired · 2016 Q1
Electrical system
Risk. A vehicle stall increases the risk of a crash.
Show 2 more recalls
repaired · 2015 Q4
Electrical system: wiring
Risk. If the vanity lamp wiring shorts, there is an increased risk of fire.
repaired · 2015 Q3
Service brakes
Risk. The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jeep.
Mileage at failure
When do electrical system problems start?
63kmiles, median
Based on the odometer reading in 559 electrical system complaints. 78% were reported before 100,000 miles.
53under 30k miles437under 100k miles122100k miles or more
Owner-reported costs
What owners say repairs cost
Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.
Electrical system
50 owners mentioned a cost$1,195median
Middle half: $985 – $1,305
Engine
14 owners mentioned a cost$950median
Middle half: $478 – $2,800
Fuel/propulsion system
12 owners mentioned a cost$1,300median
Middle half: $956 – $1,525
If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.
Best & worst years
2011 vs. every other Grand Cherokee year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Grand Cherokee median. How we score
5555887198939911,0281,6381,4478831,4767621,2952,0521,2801,1097341381181,6411,6458052,3921,3723133648573712414142704102588137
'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2011 Jeep Grand Cherokee safety ratings
2011 Jeep Grand Cherokee SUV 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★Overall rating
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Rollover: 4 stars (16.8% risk)
- Stability control: Standard
- Forward collision warning: Optional
- Lane departure warning: No
6 investigations
NHTSA defect investigations
Federal investigations that included the 2011 Jeep Grand Cherokee, and the recalls they led to.
- Totally Integrated Power Module FailureNo recall
- Headliner FiresLed to recall 14V-391
- Desiccated Air Bag Inflator RuptureOpen
- Headliner FiresNo recall
- Active Head Rest Inadvertent DeploymentNo recall
- Post 14V-391 Headliner FiresLed to recall 15V-879
In owners' words
What Grand Cherokee owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at a slow speed, the A/C unit started blowing warm air, with the battery, ABS, and malfunction indicator warning lights illuminated. The vehicle stalled, and the contact to pulled over to the shoulder. Upon…
On February 3, Tuesday drove home from work. The battery light came on. I Drove to AutoZone and they placed it on Diagnostic reader. The diagnostic reader said that the battery had no charge. They told me I need a new battery. I replaced the battery. The next morning, I placed the jeep into auto…
My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car is freaking out have every light come on and the windshield wipers but it doesn't always do it but I have videos. The codes I get say malfunctional control u1403 and other ones
Own a 2011 Grand Cherokee?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.