repaired · 2026 Q2
Engine and engine cooling
Risk. An engine stall can increase the risk of a crash.
2020 Jeep Grand CherokeeProblems, recalls & complaints
NHTSA has logged 241 owner complaints about the 2020 Jeep Grand Cherokee, most often about the electrical system. It is covered by 3 safety recalls, and for recall 22V-406 the manufacturer reports only 55% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 16, 2026. Updated daily. Photo: IFCAR, Public domain.
Complaints by system
Where the 2020 Jeep Grand Cherokee has problems
241 complaints grouped by the system owners reported.
74Electrical system3 crash/fire/injury
50Engine3 crash/fire/injury
39Power train4 crash/fire/injury
17Air bags
17Fuel/propulsion system
15Vehicle speed control
13Steering
13Service brakes
9Forward collision avoidance
5514 other systems3 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 74 | 3 |
| Engine | 50 | 3 |
| Power train | 39 | 4 |
| Air bags | 17 | 13 |
| Fuel/propulsion system | 17 | 2 |
| Vehicle speed control | 15 | 6 |
| Steering | 13 | 1 |
| Service brakes | 13 | 7 |
| Forward collision avoidance | 9 | 3 |
| 14 other systems | 55 | 3 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
3 recalls
2020 Jeep Grand Cherokee recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2025 Q4
Delivery: fuel pump
Risk. Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
repaired · 2022 Q1
Sensing system: camera
Risk. The lingering rearview image can distract the driver, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jeep.
Best & worst years
2020 vs. every other Grand Cherokee year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Grand Cherokee median. How we score
5555887198939911,0281,6381,4478831,4767621,2952,0521,2801,1097341381181,6411,6458052,3931,3723133648573712414142704102588137
'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2020 Jeep Grand Cherokee safety ratings
2020 Jeep Grand Cherokee SUV 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Rollover: 4 stars (16.9% risk)
- Stability control: Standard
- Forward collision warning: Optional
- Lane departure warning: Optional
1 investigation
NHTSA defect investigations
Federal investigations that included the 2020 Jeep Grand Cherokee, and the recalls they led to.
- High pressure fuel pump failureLed to recall 24V-957
In owners' words
What Grand Cherokee owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
This concerns the Auto Start Stop (ASS) battery installed at the factory that has the vent hole in the wrong place and was improperly installed so that the vent tube could be dislodged and allow hydrogen gas from charging into the cabin. Both the main battery and ASS battery are installed under the…
ABS module completely malfunctioned from a shortage. Threw up 7 different codes, even threw up my check engine light for a bit. Can’t even use cruise control because my “memory system” and “park sense” are unavailable. Sometimes it makes the wheel super stiff and the acceleration and break pedals…
The screen in my vehicle which controls alot of the functions like temperature volume sos emergency calls is experiencing delamination cause the screen to ghost touch things which is a safety hazard when driving in the event of an accident i wont be able to press the button on the screen for help
Own a 2020 Grand Cherokee?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.