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2011 Keystone PassportProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2011 Keystone Passport, most often about the interior lighting. It is covered by 3 safety recalls, and for recall 17V-755 the manufacturer reports only 2% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 2%Owner complaints20 with a crash, fire or injuryTypical failure mileage1kInterior lighting, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 22, 2017. Updated daily.

Complaints by system

Where the 2011 Keystone Passport has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Interior lighting10
Latches/locks/linkages10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2011 Keystone Passport recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

2%repaired · 2019 Q4

Equipment

Recall 17V-755 · Nov 22, 2017 · 1,205,997 vehicles · 25,972 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

41%repaired · 2018 Q1

Appliance: air conditioner

Recall 16V-600 · Aug 15, 2016 · 51,585 vehicles · 21,093 repaired

Risk. If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.

Problem, fix and repair progress →

–no report yet

Equipment

Recall 10V-478 · Oct 5, 2010 · 5,459 vehicles

Risk. A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Keystone.

Best & worst years

2011 vs. every other Passport year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Passport median. How we score

'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Passport owners report

Recent interior lighting complaints filed with NHTSA, shortened. Personal details are removed.

TL*THE CONTACT OWNS A 2011 KEYSTONE PASSPORT. THE CONTACT STATED THERE WAS A SHORT IN THE WIRING CONNECTED TO THE LIGHT ON THE CEILING OF THE SLIDE ROOM. A MECHANIC DIAGNOSED THAT THE WIRES HAD MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE…
Complaint 10407477 · Jun 20, 2011 · 980 miles

Own a 2011 Passport?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.