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2020 Keystone PassportProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 Keystone Passport, most often about the equipment. It is covered by 1 safety recall, and for recall 21V-708 the manufacturer reports only 47% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 47%Owner complaints10 with a crash, fire or injuryTop problem1Equipment

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 27, 2022. Updated daily.

Complaints by system

Where the 2020 Keystone Passport has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Equipment10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2020 Keystone Passport recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

47%repaired · 2023 Q4

Recreational vehicle/trailer: lpg systems

Recall 21V-708 · Sep 13, 2021 · 95,885 vehicles · 45,177 repaired

Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Keystone.

Best & worst years

2020 vs. every other Passport year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Passport median. How we score

'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Passport owners report

Recent equipment complaints filed with NHTSA, shortened. Personal details are removed.

Awning framing LAG bolts not installed correctly during manufacturing, according to Lippert installation instructions. All LAG bolts were overtorqued, spinning in place & not biting in the side of the RV body, creating a transportation critical safety issue. Removed awning, framing & all hardware…
Complaint 11486637 · Sep 27, 2022

Own a 2020 Passport?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.