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2004 Keystone SprinterProblems, recalls & complaints

NHTSA has logged 9 owner complaints about the 2004 Keystone Sprinter, most often about the tires. It is covered by 3 safety recalls, and for recall 17V-755 the manufacturer reports only 2% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 2%Owner complaints91 with a crash, fire or injuryTypical failure mileage3kTires, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 22, 2017. Updated daily.

Complaints by system

Where the 2004 Keystone Sprinter has problems

9 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Tires40
Equipment21
Suspension20
Electrical system10
Structure10
Wheels10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2004 Keystone Sprinter recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

2%repaired · 2019 Q4

Equipment

Recall 17V-755 · Nov 22, 2017 · 1,205,997 vehicles · 25,972 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

–no report yet

Equipment: recreational vehicle/trailer

Recall 08V-325 · Jul 17, 2008 · 161,250 vehicles

Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Keystone.

Best & worst years

2004 vs. every other Sprinter year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter median. How we score

'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Sprinter owners report

Recent tires complaints filed with NHTSA, shortened. Personal details are removed.

THIS WAS A CLOSE CALL INCIDENT. I HAVE ONLY OWNED THIS 2004 KEYSTONE SPRINTER ST307BHW04 TRAVEL TRAILER FOR 2 MONTHS. WHEN I GOT IT THE TIRES WERE FINE THIS PAST WEEKEND AFTER LESS THEN 500 MILES I JUST MADE IT TO OUR CAMPSITE AND FOUND CORDS HANGING OUT ON THE INSIDE EDGE OF THE REAR LEFT TIRE.…
Complaint 10199333 · Aug 12, 2007
TWO OF OUR FOUR MISSION LOAD MAX TIRES ON OUR 2004 KEYSTONE SPRINTER 5TH WHEEL FAILED WHILE TRAVELING AT 55 MPH ON I-26 EAST ON 8/11/2005. THE RIGHT FRONT TIRE COMPLETELY SHREDDED AND THE LEFT REAR TREAD SEPARATED FROM THE SIDEWALL. LEGRAND FENDER INC OF ST GEORGE SC, STATED THE OTHER 2 TIRES WERE…
Complaint 10133154 · Aug 17, 2005 · 3,500 miles
DT: THE CONTACT OWNS A 2004 KEYSTONE SPRINTER. THE CONTACT COMPLAINED ABOUT A TIRE PROBLEM. THERE WAS A BLOW OUT ON THE REAR PASSENGER SIDE TIRE. ALSO, REAR DRIVER'S SIDE TIRE WAS ABOUT TO BLOW OUT BECAUSE THE SIDEWALL BECAME DETACHED FROM THE REST OF THE TIRE. HE TOOK THE VEHICLE TO DEALER AND HAD…
Complaint 10132146 · Aug 9, 2005

Own a 2004 Sprinter?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.