repaired · 2025 Q3
Sensing system: camera
Risk. A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
2023 Kia Sorento HybridProblems, recalls & complaints
NHTSA has logged 34 owner complaints about the 2023 Kia Sorento Hybrid, most often about the engine. It is covered by 2 safety recalls, and for recall 22V-703 the manufacturer reports only 29% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 4, 2026. Updated daily.
Complaints by system
Where the 2023 Kia Sorento Hybrid has problems
34 complaints grouped by the system owners reported.
13Engine
10Fuel/propulsion system
9Electrical system
7Power train
3Service brakes
3Structure
3Visibility
2Lane departure
1Visibility/wiper
55 other systems1 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 13 | 0 |
| Fuel/propulsion system | 10 | 0 |
| Electrical system | 9 | 0 |
| Power train | 7 | 0 |
| Service brakes | 3 | 0 |
| Structure | 3 | 0 |
| Visibility | 3 | 0 |
| Lane departure | 2 | 0 |
| Visibility/wiper | 1 | 0 |
| 5 other systems | 5 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2 recalls
2023 Kia Sorento Hybrid recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q1
Trailer hitches
Park outsideRisk. A fire while parked or driving can increase the risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Kia.
Best & worst years
2023 vs. every other Sorento Hybrid year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sorento Hybrid median. How we score
'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What Sorento Hybrid owners report
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
On [XXX] at [XXX], while driving northbound on [XXX] in Montgomery County, MD, just before Exit [XXX] (about 10-15 minutes after leaving home), the engine overheat warning came on. My child was in the vehicle with me. I pulled over to the shoulder briefly. Thinking it might be a temporary error, I…
While driving hybrid battery depletes and car stops accelerating. With pedal to the floor, it may get to 60 MPH, other times 15 MPH. Car doesn't sound great while this is happening. 3/4 times an error showed up stating "Check Hybrid System-Stop Safely". The 4th time the error didn't appear, but was…
Vehicle suddenly loses power while driving. Engine does not turn on, vehicle will run on battery until battery is dead, then putting the vehicle in park once stopped. Vehicle will not accelerate normally since the engine does not turn on. Only goes 10-20 mph. Lights on the dash come on, prompting…
Own a 2023 Sorento Hybrid?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.