repaired · 2025 Q3
Sensing system: camera
Risk. A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
2023 Kia Sorento PhevProblems, recalls & complaints
NHTSA has logged 9 owner complaints about the 2023 Kia Sorento Phev, most often about the engine. It is covered by 2 safety recalls, and for recall 22V-703 the manufacturer reports only 29% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 11, 2026. Updated daily.
Complaints by system
Where the 2023 Kia Sorento Phev has problems
9 complaints grouped by the system owners reported.
3Engine
3Electrical system
1Steering
1Vehicle speed control
1Wheels
1Fuel/propulsion system
1Power train
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 3 | 0 |
| Electrical system | 3 | 0 |
| Steering | 1 | 0 |
| Vehicle speed control | 1 | 0 |
| Wheels | 1 | 0 |
| Fuel/propulsion system | 1 | 0 |
| Power train | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2 recalls
2023 Kia Sorento Phev recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q1
Trailer hitches
Park outsideRisk. A fire while parked or driving can increase the risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Kia.
Best & worst years
2023 vs. every other Sorento Phev year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sorento Phev median. How we score
'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2023 Kia Sorento Phev safety ratings
2023 Kia Sorento PHEV SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Stability control: Standard
- Forward collision warning: Standard
- Lane departure warning: Standard
In owners' words
What Sorento Phev owners report
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
When trying to accelerate from a standing stop, there is a one or two second delay, once the accelerator pedal is depressed, before the car moves. Extremely dangerous when pulling out into traffic. I had it back to the dealership to address this problem but they found nothing wrong. I guarantee…
1. First incident occurred on 10/29/24. My wife pulled into driveway and placed car into Park. When she shifted to reverse, the transmission didn't respond and the car revved to a very high RPM when she took foot off of brake, no foot on gas. Unable to shift it to go forward or backward. She then…
We were driving on the highway at about 65 MPH. Without warning, the vehicle suddenly started to struggle and slowed to about 40 MPH. We were able to safely pull over, but we were in an acceleration lane merging onto another highway and didn't feel safe due to the sudden deceleration. This is a…
Own a 2023 Sorento Phev?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.