repaired · 2026 Q3
Electrical system: instrument cluster/panel
NewRisk. An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a…
2025 Kia Sorento PhevProblems, recalls & complaints
NHTSA has logged 13 owner complaints about the 2025 Kia Sorento Phev, most often about the electrical system. It is covered by 3 safety recalls, and for recall 24V-920 the manufacturer reports only 85% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 9, 2026. Updated daily.
Complaints by system
Where the 2025 Kia Sorento Phev has problems
13 complaints grouped by the system owners reported.
3Electrical system
3Power train1 crash/fire/injury
3Forward collision avoidance1 crash/fire/injury
2Engine
1Fuel/propulsion system
1Communication
1Air bags
1Fuel system, gasoline
1Service brakes
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 3 | 0 |
| Power train | 3 | 1 |
| Forward collision avoidance | 3 | 1 |
| Engine | 2 | 0 |
| Fuel/propulsion system | 1 | 0 |
| Communication | 1 | 0 |
| Air bags | 1 | 0 |
| Fuel system, gasoline | 1 | 0 |
| Service brakes | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
3 recalls
2025 Kia Sorento Phev recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q3
Body control module: software
Risk. A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
repaired · 2026 Q3
Delivery: hoses, lines/piping, and fittings
Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Kia.
Best & worst years
2025 vs. every other Sorento Phev year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sorento Phev median. How we score
'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What Sorento Phev owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
I am writing to report a safety concern with my 2025 Kia Sorento plug-in hybrid. On multiple occasions, after starting the vehicle, the instrument panel appears normal, but the vehicle does not enter the ready state. The ready indicator does not illuminate and the vehicle will not shift into drive…
Hybrid Control Unit failure was the fault that came up on the screen. 3rd time within 3 months now. The HCU was just replaced a week ago at the KIA dealership and the vehicle is only 1 year old. This left my wife stranded on the side of a busy highway in 100 degree temps over the 4th of July…
The contact owns a 2025 Kia Sorento. The contact stated the messages "Take A Coffee Break" and "Hands on Steering Wheel" consistently illuminated while driving. The vehicle was taken to the dealer, who stated that there was no issue with the vehicle. While driving approximately 60 - 70 MPH, the…
Own a 2025 Sorento Phev?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.