2024 Kia SoulProblems, recalls & complaints

NHTSA has logged 31 owner complaints about the 2024 Kia Soul, most often about the electrical system. It has no vehicle safety recalls on record.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 27, 2026. Updated daily.

Complaints by system

Where the 2024 Kia Soul has problems

31 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system90
Engine51
Lane departure30
Forward collision avoidance30
Back over prevention20
Exterior lighting20
Power train21
Service brakes20
Steering20
2 other systems20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2024 Kia Soul recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2024 vs. every other Soul year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Soul median. How we score

'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2024 Kia Soul safety ratings

2024 Kia Soul SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2024 Kia Soul frontal crash test, NHTSA
Frontal crash★★★★★
2024 Kia Soul side barrier test, NHTSA
Side barrier★★★★★
2024 Kia Soul side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (14.7% risk)
  • Stability control: Standard
  • Forward collision warning: Standard & Optional
  • Lane departure warning: Standard
In owners' words

What Soul owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The car will not lock via the key fob or automatic door locks. When you turn off the ignition and open the drivers door it chimes and you can not lock the doors. It’s in park, and I turn the steering wheel. I’ve unplugged the negative battery, and had the fuses checked.
Complaint 11750389 · Jul 14, 2026
This 2024 Kia soul, 2 issues 1. the instrument cluster does not show, when turning the vehicle on the instrument cluster is blank, meaning I cannot see the speed limit, how much fuel or use any adaptive features, braking, lane departure, cruise control, etc ****this creates a dangerous situation…
Complaint 11733186 · Apr 23, 2026
My vehicle has less than 8K miles. This weekend my horn stopped working (a definite safety problem) and the signal that I had locked my car doors using my fob failed to work. The lights did flash to signal they were locked (I checked just to be sure!) I need to have the vehicle checked before…
Complaint 11712484 · Jan 21, 2026

Own a 2024 Soul?

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