2011 Lexus CT HybridProblems, recalls & complaints

NHTSA has logged 5 owner complaints about the 2011 Lexus CT Hybrid, most often about the engine. It is covered by 1 safety recall, and for recall 16V-487 the manufacturer reports only 69% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 26, 2019. Updated daily.

Complaints by system

Where the 2011 Lexus CT Hybrid has problems

5 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine30
Air bags20
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2011 Lexus CT Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

69%repaired · 2018 Q1

Air bags: side/window

Recall 16V-487 · Jun 30, 2016 · 482,002 vehicles · 334,252 repaired

Risk. If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2011 vs. every other CT Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CT Hybrid median. How we score

'11'12'13'14'15'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What CT Hybrid owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

I EXPERIENCED LOUD ENGINE VIBRATION AT COLD STARTS FOR A COUPLE OF WEEKS, THEN I STARTED SEEING WHITE SMOKE FROM MY TAILPIPE. I TOOK MY VEHICLE TO LEXUS RIVER-CENTER, COVINGTON, KY, ON 14FEB19 TO COMPLETE TSB L-SB-0004-13 WHICH REPLACES THE INTAKE MANIFOLD WITH A NEW PART NUMBER. THE VIBRATIONS AND…
Complaint 11182470 · Feb 26, 2019 · 147,000 miles
MY ENGINE, WHEN IN USE, BURNS OIL. IT WILL BURN ABOUT 5 QUARTS OVER THE TIME BETWEEN OIL CHANGES. I HAVE CONTACTED LEXUS ABOUT THIS ISSUE, AND ALTHOUGH THEY (AND TOYOTA) HAVE A SERVICE BULLETIN REGARDING THE 2ZR-FXE ENGINE (THE SAME ONE FOUND IN MY CAR AND VARIOUS PRIUS MODELS) THEY'VE TOLD ME THAT…
Complaint 11073646 · Feb 19, 2018

Own a 2011 CT Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.