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2012 Lexus CT HybridProblems, recalls & complaints

NHTSA has logged 10 owner complaints about the 2012 Lexus CT Hybrid, most often about the air bags. It is covered by 1 safety recall, and for recall 16V-487 the manufacturer reports only 69% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 69%Owner complaints100 with a crash, fire or injuryTop problem3Air bags

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 11, 2023. Updated daily.

Complaints by system

Where the 2012 Lexus CT Hybrid has problems

10 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags30
Electrical system20
Engine20
Exterior lighting20
Service brakes20
Service brakes, hydraulic10
Steering10
Vehicle speed control10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2012 Lexus CT Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

69%repaired · 2018 Q1

Air bags: side/window

Recall 16V-487 · Jun 30, 2016 · 482,002 vehicles · 334,252 repaired

Risk. If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2012 vs. every other CT Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CT Hybrid median. How we score

'11'12'13'14'15'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What CT Hybrid owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2012 LEXUS CT 200H. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL REPAIR COMPLETED BECAUSE NO TECHNICIANS WERE WILLING TO ASSIST. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A…
Complaint 11124508 · Sep 5, 2018
TAKATA RECALL. I HAVE BEEN NOTIFIED BY TK HOLDINGS, INC., THAT MY VEHICLE CONTAINS A DEFECTIVE AIRBAG INFLATOR AND IS UNDER RECALL. I HAVE NOTIFIED MY LOCAL DEALER, HENDRICK LEXUS, AND HAVE BEEN TOLD THAT REPLACEMENT PARTS ARE NOT AVAILABLE AND THAT THEY HAVE NO DATE WHEN PARTS WILL BE AVAILABLE.
Complaint 11035803 · Oct 23, 2017
TL* THE CONTACT OWNS A 2012 LEXUS CT 200H. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE…
Complaint 10979636 · Apr 20, 2017

Own a 2012 CT Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.